Ward Clerk

Hsnsudbury; Greater Sudbury; On-site; CAD 28,000 - 34,000; Full time

Job summary

Health Sciences North is seeking an organized Medical Administrative Assistant to support NICU and Pediatric units. You will register patients, coordinate admissions and discharges, and maintain patient charts while handling scheduling and reception duties.

The role requires a diploma in Medical Office Administration, strong typing (50 wpm), and proficiency with Microsoft Office and patient information systems. A safety training certificate and recent relevant experience are valued.

Qualifications

• Minimum of one year diploma in Medical Office Administration or equivalent.
• Minimum of six months' recent relevant experience.
• Must have knowledge of medical terminology and data entry.

Responsibilities

• Register patients in Expanse system.
• Process patient admissions, transfers and discharges.
• Create, prepare and maintain patient charts.
• Book tests, procedures, appointments and coordinate patient flow.
• Provide reception and general office functions to the unit.

Skills

Medical Terminology

Typing 50 wpm

Data entry

Microsoft Office

Effective communication

Prioritization

Privacy compliance

Education

Diploma in Medical Office Administration

Worker Health and Safety Awareness in 4 Steps

Tools

Expanse system

Microsoft Office Suite

Job description

Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members.

REPORTING:

Under the general direction of the Clinical Manager, NICU and Pediatrics.

DUTIES:

• Register patients in Expanse system.
• Process patient admissions, transfers and discharges.
• Create, prepare and maintain patient charts.
• Book tests, procedures, appointments and coordinate patient flow.
• Provide reception and general office functions to the unit (e.g. payroll entry, scheduling).
• Provide assistance, guidance, and direction to patients and visitors.
• Complete e-health registration and Better Outcomes Registry and Network (BORN) data entry.
• Answer enquiries and relay telephone calls and messages.
• Provide updates and reports on unit status.
• Order office and unit supplies as required.
• Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
• Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
• Participate in hospital training as required.
• Assist with improvement initiatives as required.
• Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

• Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college.
• Ministry of Labour "Worker Health and Safety Awareness in 4 Steps" training certificate is required.

EXPERIENCE:

• Minimum of six (6) months' recent relevant experience.

KNOWLEDGE/SKILLS/ABILITIES:

• Demonstrated knowledge of and proficiency with Medical Terminology.
• Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry.
• Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
• Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
• Demonstrated interpersonal and communication skills, both written and verbal.
• Ability to prioritize tasks.
• Demonstrated compliance with HSN's privacy policy.
• Demonstrated commitment to the safety of co-workers and patients.
• Successful criminal reference check is required for vulnerable sector.
• Demonstrated commitment to ongoing professional development.
• Demonstrated professionalism in dealing with confidential and sensitive issues.
• Demonstrated positive work record and good attendance record.
• Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.