Unit Clerk

Jackalope Digital LLC; Milton; Hybrid; CAD 41,000 - 44,000; Full time

Job summary

Halton Healthcare is seeking a detail-oriented Registration Clerk to support front-line patient intake and billing processes. You will use Meditech to register patients, validate coverage, collect insurance and payment details, and create treatment records while coordinating with nursing and accommodation staff.

The ideal candidate has healthcare clerical experience, strong keyboarding and data entry skills, and excellent customer service with the ability to handle inquiries from patients and

Qualifications

• Minimum 1 year in a similar clerical role in a healthcare environment
• Medical Office Administration diploma from a recognized college
• Medical terminology course completed
• Advanced keyboarding and highly accurate data entry
• Proficiency with Microsoft Office including Outlook and Word
• Excellent spelling and attention to detail
• Able to work with minimal supervision and prioritize tasks
• Strong interpersonal and organizational skills
• Customer service skills and ability to respond diplomatically to inquiries
• Must meet physical demands of the position (sitting, standing, reaching)
• Satisfactory employment and attendance record

Responsibilities

• Register patients using Meditech and validate healthcare coverage
• Acquire required information and payment method for uninsured patients
• Enter all required data and create/close treatment records
• Answer telephone and address inquiries from patients, families and staff
• Admit patients per protocol and coordinate bed allocation with nursing
• Manage bed reassignments with accommodation staff as needed
• Obtain insurance information and signatures from patients or families
• Provide overnight coverage for front-line registration and clerical services
• Support other departments as required

Skills

Medical terminology

Data entry

Microsoft Office

Communication skills

Customer service

Interpersonal skills

Organization

Education

Medical Office Administration diploma

Medical terminology course

Tools

Meditech

Job description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcaretakes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we arecommitted to being an innovative center of excellence in community hospital care.

Registers patients using Meditech software. Validates healthcare coverage. Acquires required information and payment method for uninsured patients and accurately enters all required data. Creates and closes treatment records. Answers telephone. Deals with inquiries from the public, family and hospital staff. Completes various clerical tasks/audits as required. Admits patients following established protocols and collaboration with nursing unit staff regarding bed allocation. Works with accommodation staff to reassign beds as necessitated through preferred accommodations. Acquires appropriate insurance information and required signatures from patient or family members. Manages bill payment amounts and receipts for patients. Provides overnight break coverage support across departments, ensuring continuity of front-line registration, clerical, and administrative services during scheduled breaks. Other related duties as required.

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• A minimum of 1 year ofexperience working in a similar clerical capacity in a health care environment required orMedical Office Administration diploma from a recognized college
• Successful completion of medical terminology course required
• Advanced keyboarding and extremely accurate data entry skills required
• Must have experience using Microsoft Office applications including Outlook and Word, an asset
• Accurate spelling is required
• Able to work with minimal supervision and to prioritize work
• Demonstrated excellent interpersonaland organizational skills
• Demonstrated customer service skillsand the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
• Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
• Satisfactory employment and attendance record required

The ideal candidate is strong in patient centered care in a dynamic, rapidly changing environment and should be ready to drive change and innovation. We require a person with good communication skills with a clear patient focus with the ability to manage execution and to foster teamwork and cooperation.

Hours:Monday to Sunday, - All shifts, weekends and holidays; 0700-1900, 1100-1900, 1900-0700 (Hours are subject to change based on operational requirements)

Salary: $30.040 to $30.650 per hour

Date Posted: September 1, 2026

Internal Applicants due by: September 8, 2026

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.

Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital.This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.