Unit Clerk

Health Sciences North; Greater Sudbury; On-site; CAD 41,000 - 43,000; Part time

Job summary

Health Sciences North is seeking a part-time Unit Clerk for the Outpatient Clinics, supporting patient scheduling, chart preparation, and information updates. The role includes handling inquiries, coordinating discharge services, and contributing to staff training and quality initiatives.

Bilingual ability is required, with standard clerical skills and 45 wpm typing. Temporary position from Oct 2026 to Sept 2027, with a wage of $29.45–$30.96 per hour.

Qualifications

• Minimum education: Grade 12 Diploma or GED/ACE equivalent.
• Certificate in Worker Health and Safety Awareness (4 steps) required.
• One year of relevant experience preferred.

Responsibilities

• Update patient information and schedule appointments and tests.
• Document physician orders and prepare patient charts.
• Respond to inquiries and relay telephone messages.
• Arrange discharge services for patients.
• Participate in safety and health legislation training as required.
• Mentor learners and provide supervision as needed.
• Participate in hospital training as required.
• Assist with improvement initiatives as required.
• Perform other duties as required.

Skills

Medical Terminology

Typing 45 wpm

Microsoft Office

Patient information systems

Interpersonal skills

Prioritization

Privacy compliance

Safety awareness

Teamwork

Education

Grade 12 Diploma

MO Labour Health & Safety training

Tools

Microsoft Office Suite

Job description

Competition #

10788

Job Title

Unit Clerk

Department

Outpatient Clinics

Status

Temporary (October 2026- September 2027)

Work Type

Part-time

Affiliation

CUPE Clerical

Shift Assignment

Days

Bilingualism Required

Yes

Police Check Requirement

N/A

Site

RLHC-CUPE Clerical

Salary Information

$29.45-$30.96/hour

Application Closing Date

September 30, 2026

KEY FUNCTION

Coordinate patient appointments and perform clerical duties for the department.

REPORTING

Under the general direction of the Manager, Outpatient Clinics.

DUTIES

1. 1. Update patient information and schedule appointments and tests.
2. 2. Document physician orders and prepare patient charts.
3. 3. Respond to inquiries and relay telephone calls and messages.
4. 4. Arrange discharge services for patients.
5. 5. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
6. 6. Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
7. 7. Participate in hospital training as required.
8. 8. Assist with improvement initiatives as required.
9. 9. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING

1. 1. Minimum of a Grade 12 Diploma or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE)).
2. 2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE

1. 1. One (1) year recent relevant experience is preferred.

KNOWLEDGE/SKILLS/ABILITIES

1. 1. Demonstrated knowledge of Medical Terminology.
2. 2. Demonstrated ability to type a minimum of 45words per minute.
3. 3. Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
4. 4. Demonstrated ability to effectively interact and communicate with patients, families and healthcare workers.
5. 5. Demonstrated interpersonal and communication skills.
6. 6. Demonstrated ability to prioritize tasks.
7. 7. Demonstrated compliance with HSN’s privacy policy.
8. 8. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY

1. 1. Proven ability to work independently and in a team environment.
2. 2. Demonstrated commitment to ongoing professional development.
3. 3. Demonstrated professionalism in dealing with confidential and sensitive issues.
4. 4. Demonstrated positive work record and good attendance record.
5. 5. Ability to meet the physical and sensory demands of the job.
6. 6. Ability to travel between local sites.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.