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Recovery Alberta is seeking a Unit Clerk for the Psychiatric Emergency Services at South Health Campus. You will support efficient communication among health professionals, patients and families, while maintaining patient confidentiality.
The role involves reception, chart maintenance, processing physician orders, data entry, and scheduling tests or treatments as part of a confidential nursing unit. 0.65 FTE with days/evenings/weekends shifts.
The SHC is more than just a “hospital.” It is a campus environment and includes inpatient, outpatient, and wellness services, as well as prevention and public health learning opportunities for the community. The campus also includes a YMCA and retail services. The SHC has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and programmatic hiring. These pillars are guiding the development and delivery of service to all patients and families at SHC. An opportunity to work in Addiction and Mental Health is available at South Health Campus. Reporting to the Unit Manager of Psychiatric Emergency Services, Addictions & Mental Health, the Unit Clerk will act as the center of communication and will provide clerical/organizational support for the nursing unit which includes, but not limited to, reception, chart preparation and maintenance, processing orders, ordering and maintaining office supplies and data entry. This individual will handle all information in a confidential manner.
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.
Knowledge of Connect Care and training required. Ability to multi-task, prioritize in a constantly changing environment. Excellent interpersonal skills, written and oral communication skills within the multi-disciplinary team required. Ability to provide quality patient and family centered care.
Preferred Addiction and Mental Health Unit Clerk experience, 1-2 years. Knowledge of Alberta Mental Health Act process, with understanding of and history of adherence to the policies and procedures of AHS/Recovery Alberta related to patient care delivery, especially as it pertains to confidentiality and handling client information. Certified in Non-Violent Crisis Intervention.
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