Unit Clerk

Alberta Health Services; Calgary; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking a Unit Clerk for the Rockyview General Hospital ICU/CCU in Calgary. You will manage the communication flow among healthcare staff, patients and families, maintain records, transcribe orders and schedule tests, while supporting the unit's administrative needs.

The role requires Grade 12, a Unit Clerk course, and at least 1 year of acute care experience; ICU practicum within the last 6 months is a plus.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• At least 1-year acute care experience.
• Will consider a successful final practicum in an ICU setting within the last 6 months.
• Demonstrated ability to work in a fast-paced environment, and able to prioritize many competing needs

Responsibilities

• Coordinate efficient flow of communication among health professionals, departments, patients and families.
• Maintain confidentiality of patient information and records.
• Transcribe and process physician orders; schedule tests and treatments.
• Perform a range of administrative tasks in support of the unit.
• Engage in quality improvement initiatives and professional development.

Skills

Interpersonal skills

Multitasking

Communication

Education

Grade 12 or equivalent

Unit Clerk Course or equivalent training

Tools

Connect Care

WQ#5

MUSE

Netcare

Excel

Microsoft Teams

I-request

E Facilities

Job description

The Rockyview General Hospital (RGH) is unique in offering a combined 12 bed Intensive Care Unit and 7 bed Coronary Care Unit. With a primary focus on critically ill medical & surgical patients who require a high degree of specialized nursing and medical care, common patient diagnoses include respiratory failure, pneumonia, complications related to asthma, cardiac arrest, sepsis, renal and liver failure, complications of diabetes (DKA), complications of pregnancy, shock, chest pain, MI, CHF and dysrhythmias.The Critical Care Unit Clerk is a pivotal member of the inter-professional team in the ICU/CCU. As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.As the Unit Clerk, you will maintain current and professional practice, engage in professional development activities, participate in quality improvement initiatives, support educational preceptorship of students and new unit clerks, promote a positive supportive work environment, and demonstrate professional accountability.In addition, you will demonstrate excellence in patient and family centered care, a collaborative team-based approach; conflict resolution, critical thinking, problem-solving and decision-making skills; and a commitment to fostering an environment of respect, promoting the values of AHS.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Union: AUPE GSS
• Unit and Program: RGH ICU/CCU
• Primary Location: Rockyview General Hospital
• Multi-Site: Not Applicable
• FTE: 0.57
• Posting End Date: 27-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 06-NOV-2026
• Temporary End Date: 31-MAY-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 24
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: RGH ICU/CCU
• Primary Location: Rockyview General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.57
• Posting End Date: 27-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 06-NOV-2026
• Temporary End Date: 31-MAY-2027
• Hours per Shift: 11.08
• Length of Shift in weeks: 12
• Shifts per cycle: 24
• Shift Pattern: Days, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

At least 1-year acute care experienceWill consider a successful final practicum in an ICU setting within the last 6 monthsDemonstrated ability to work in a fast-paced environment, and able to prioritize many competing needs

Preferred Qualifications:

Critical care or emergency unit clerk experience preferred.Demonstrated knowledge and proficiency in electronic health systems such as Connect Care including WQ#5, MUSE, NetcareDemonstrated current participation in QI initiativesStrong working knowledge of medical terminology.Excellent interpersonal skills required.Proficient in computer applications such as excel, PDF, Microsoft teams, I-request, E facilitiesDetail orientated with work and processes.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Calgary Zone, Calgary, Rockyview General Hospital

Calgary Zone, Calgary, Rockyview General Hospital