Undergraduate Program Assistant

York University International; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

York University is seeking an Undergraduate Program Assistant to support undergraduate courses and the undergraduate program. The role includes front desk reception for the Faculty of Liberal Arts & Professional Studies and assisting with administrative tasks for faculty and students.

The position emphasizes strong interpersonal skills, confidentiality, and the ability to manage multiple tasks in a busy academic environment.

Qualifications

• Two years of office administration and front desk reception experience in an academic setting.
• Experience supporting teaching/courses.
• Must produce verification of degree/credentials at interview.
• Commitment to diversity and inclusion.

Responsibilities

• Provide course support to undergraduate faculty.
• Provide administrative support to the undergraduate program.
• Serve as front desk reception for the academic unit.

Education

High school diploma with some post-secondary education

Tools

Contribute

WordPress

SIS

Job description

Purpose

The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 24,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges.York University is known for championing new ways of thinking that drive excellence in promoting and enhancing, teaching, research and student success. Through innovative course design, diverse experiential education and learning opportunities, and a supportive community environment, our students receive the education they need to create big ideas that have an impact on the world.The Undergraduate Program Assistant is responsible for providing course support to undergraduate faculty, administrative support to the undergraduate program and primary front desk reception for the academic unit.The Undergraduate Program Assistant will also support the vision, mission, values and strategic direction of the Faculty of Liberal Arts & Professional Studies and York University, and contribute to a positive, supportive and student-focused team environment of high performance, respect, trust, collaboration and continuous improvement, embraces diversity and fosters inclusion.

Education

High school diploma with some post-secondary education.

Experience

Two (2) years of recent experience in office administration and front desk reception in an academic School/Department with experience supporting teaching/courses.

Skills

Effective interpersonal skills, including the ability to exercise tact,diplomacy, and discreation when dealing with others and. Effective oral and written communication, including the ability to obtain and relay information accurately. Effective customer service skills, including the ability to deal courteously and effectively with people. Ability to maintain confidentiality. Ability to attend accurately to details. Ability to display good judgement and initiative. Effective planning, organizational, and time management skills to manage conflicting deadlines, multiple tasks, projects, and events occurring within short and overlapping time periods. Ability to work independently and as a member of a team in an environment of high volume and competing priorities. Intermediate MS Office (Word, Excel). Word processing 40-45 wpm, accuracy is essential. Ability to use content management software such as Contribute and/or WordPress. Knowledge of an on-line computerized records system (e.g. SIS).

Additional Notes

Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.

Equal Opportunity, Diversity and Inclusion

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

Accommodation for Applicants with Disabilities

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

Environmental and Social Responsibility

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

Application Deadline

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.