Undercover Loss Prevention Specialist

pfg; Victoria; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Get paid every Friday

Benefits & pension eligibility

Paid training with growth potential

Security license renewal fees reimburs

Equipment and PPE provided by the team

Exclusive team member offers and"- ???

Job summary

pfg is hiring a Loss Prevention Officer for our Victoria, BC locations. The role involves undercover presence on the sales floor, discreet observations to prevent loss, and ensuring safety for customers, staff, and assets.

You will conduct security audits, document evidence, and maintain professionalism while collaborating with law enforcement as needed. This position offers weekly pay, benefits eligibility, paid training, license recall support, and equipment provided by the company.

Qualifications

• Valid BC Security Worker's Licence with Security Guard endorsement.
• Reliable transportation with ability to travel between store locations.
• Maintain confidentiality and exercise sound judgment.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Integrity, enthusiasm, and willingness to go the extra mile.
• Advanced Security Training/AST is an asset (optional).
• Fluency in a second language is an asset (optional).
• Open availability is an asset (optional).

Responsibilities

• Maintaining an undercover, plain-clothes presence on the sales floor while blending into the store environment.
• Conducting discreet observations to identify and address potential theft, fraud, and mischief.
• Approaching situations with a customer-first mindset.
• Maintaining a professional demeanor with the public, staff, and law enforcement.
• Conducting security audits of the building and assets.
• Performing arrests, asks to pays, and product recoveries.
• Adhering to all company policies and procedures.
• Documenting all evidence and typing clear and concise reports as required.

Skills

Strong communication

Customer service

Discretion

Integrity

Teamwork

Education

BC Security Worker's Licence with Security Guard endorsement

Job description

pfg is hiring a Loss Prevention Officer for our Victoria, BC locations. The role involves undercover presence on the sales floor, discreet observations to prevent loss, and ensuring safety for customers, staff, and assets.

You will conduct security audits, document evidence, and maintain professionalism while collaborating with law enforcement as needed. This position offers weekly pay, benefits eligibility, paid training, license recall support, and equipment provided by the company.