Loss Prevention Officer (Nanaimo)

Pattison Food Group; City of Langley; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Benefits & pension eligibility

Paid training

License renewal coverage

Equipment provided

Team discounts

Educational reimbursement

Wellness program

Job summary

Pattison Food Group is hiring a Loss Prevention Officer to protect people, assets, and operations. You’ll work undercover on the sales floor, conducting discreet observations to deter theft and fraud while blend­ing into the store environment.

The role emphasizes customer-first interactions, professionalism with the public and police, and routine security audits. Travel between locations and confidentiality are essential to success in this fast-paced community retailer.

Qualifications

• BC Security Worker's Licence required.
• Ability to travel between stores.
• Maintain confidentiality and act with discretion.
• Strong verbal and written communication.
• Work well with minimal supervision.
• Integrity, enthusiasm, and willingness to go the extra mile.
• Advanced Security Training/AST is an asset.
• Fluency in a second language is an asset.
• Open availability is considered an asset.

Responsibilities

• Maintain undercover, plain-clothes presence on the sales floor.
• Conduct discreet observations to identify and address theft, fraud, and mischief.
• Approach situations with a customer-first mindset.
• Maintain professionalism with the public, staff, and law enforcement.
• Conduct security audits of the building and assets.
• Assist with arrests, pay-and-pickups, and product recoveries.
• Adhere to company policies and procedures.
• Document evidence and prepare clear reports as required.

Skills

Security license

Travel

Confidentiality

Communication

Independence

Integrity

AST asset

Second language

Open availability

Job description

Protect and serve in a career with resource protection where you'll make a difference in your community by ensuring the safety of our team members, customers, and business operations. As a Loss Prevention Officer, you'll work undercover in plain clothes on the sales floor, blending into the store environment to conduct discreet observations, identify risks, and help prevent loss and protect company assets. Join our valued resource protection team and grow your career in a role you can take pride in. We are hiring a Loss Prevention Officer for our locations in Nanaimo, BC.

Responsibilities

• Maintaining an undercover, plain-clothes presence on the sales floor while blending into the store environment.
• Conducting discreet observations to identify and address potential theft, fraud, and mischief.
• Approaching situations with a customer-first mindset.
• Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies.
• Conducting security audits of the building and assets.
• Performing arrests, ask to pays, and product recoveries.
• Adhering to all company policies and procedures.
• Documenting all evidence and typing clear and concise reports as required.

Qualifications

• A valid BC Security Worker's Licence with Security Guard
• Reliable transportation with the ability to travel between various store locations.
• The ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with a high degree of professionalism and discretion.
• Strong communication skills, both verbal and written.
• Demonstrated ability to work well with minimal supervision.
• Integrity, enthusiasm, and willingness to Go the Extra Mile.
• Valid Advanced Security Training/AST (considered an asset).
• Fluency in a second language (considered an asset).
• Open availability (considered an asset).

Perks & Benefits

• Get paid every Friday!
• Benefits & pension eligibility.
• Paid training with opportunities to learn and grow.
• Security license renewal fees reimbursed by the company.
• All equipment and PPE are supplied by the company.
• Exclusive team member offers and discounts.
• Educational reimbursement & scholarship opportunities.
• Wellness and team member assistance program.

Compensation

Compensation Details: $20.00 - $26.00

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

As a community-focused retailer, we offer great career opportunities in a fast-paced, exciting environment, while providing ongoing training to invest in our team members so they can develop and achieve their goals.

If you are a positive, customer-focused individual, we would love to hear from you.