Trust Administrator

RBC; Hamilton; On-site; CAD 44,000 - 63,000; Full time

Job summary

RBC in Hamilton is seeking a Trust Administrator to support Relationship Managers in the Institutional Trust Services team, providing timely, accurate administration of a book of business and ensuring high-quality client service.

You'll handle account administration, communicate with Relationship Managers and external contacts, stay informed on investment procedures, and use internal systems and software to keep records up to date.

Qualifications

• Post-secondary education or equivalent.
• Computer literacy.
• Effective written, verbal, and electronic communication skills.
• Able to work with minimal supervision and with others and perceived as a team player.
• Exhibits sound judgment and decision-making abilities, can work under pressure to meet deadlines, good organizational skills and attention to detail.
• Nice-to-have: 1-3 years’ experience in a similar role and/or 1-3 years’ experience in the Banking or Investment Industry; CSC (Canadian Securities Course); Trust & Estates Professional designation; Royal Trust, Trust Administrator Certificate (or to complete within 3 years).

Responsibilities

• Assist Relationship Managers with the administration of their assigned book of business providing quality service and efficient, accurate, and timely account administration.
• Reactively and where required, proactively, maintains timely written, verbal, and electronic communication with the Relationship Managers and external contacts, where required.
• Keep informed about general investment procedures and philosophies.
• Proficient use of all software and internal technology.
• Assists Relationship Managers in ensuring all account administration is performed in accordance with the terms of governing documents, relevant legislation, client needs, company policy, and department objectives.
• Understands the Team’s service standards and the need for operational consistency, continuous improvement and high-quality client service.
• Ensure all account information on internal systems is up to date, complete, and accurate.
• As required, provide training to new employees, assist others and back/up relief to other positions.

Skills

Computer literacy

Communication skills

Team player

Decision making

Organizational skills

Attention to detail

Education

Post-secondary education or equivalent

Job description

What is the opportunity?

As a Trust Administrator, RBC Royal Trust, RBC Wealth Management, you will be responsible to supporting the Relationship Managers in the Institutional Trust Services team with the administration of an assigned book of business providing timely, efficient, and accurate administration to ensure a seamless delivery of client service. Team play is an important skill in this role as success is dependent on working in co-operation with others.

What will you do?

• Assist Relationship Managers with the administration of their assigned book of business providing quality service and efficient, accurate, and timely account administration.
• Reactively and where required, proactively, maintains timely written, verbal, and electronic communication with the Relationship Managers and external contacts, where required.
• Keep informed about general investment procedures and philosophies.
• Proficient use of all software and internal technology.
• Assists Relationship Managers in ensuring all account administration is performed in accordance with the terms of governing documents, relevant legislation, client needs, company policy, and department objectives.
• Understands the Team’s service standards and the need for operational consistency, continuous improvement and high-quality client service.
• Ensure all account information on internal systems is up to date, complete, and accurate.
• As required, provide training to new employees, assist others and back/up relief to other positions.

What do you need to succeed?

Must have

• Post-secondary education or equivalent
• Computer literate
• Effective written, verbal, and electronic communication skills
• Able to work with minimal supervision and with others and perceived as a team player
• Exhibits sound judgment and decision-making abilities, can work under pressure to meet deadlines, good organizational skills and attention to detail

Nice-to-have

• 1-3 years’ experience in a similar role and/or 1-3 years’ experience in the Banking or Investment Industry
• Successful completion of CSC (Canadian Securities Course)
• Trust & Estates Professional designation
• Successful completion of Royal Trust, Trust Administrator Certificate (or to complete within 3 years)

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

• Address: 100 KING ST W:HAMILTON
• City: Hamilton
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-08-07
• Application Deadline: 2026-08-21
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

The expected pay range for this position is:

$44,000.00 - $63,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.