TRIRIGA Helpdesk Lead — Hybrid, 5+ Years PDLC

Redolent, Inc; Toronto; Hybrid; CAD 62,508 - 89,027; Full time

Job summary

A technology consulting firm is seeking a TRIRIGA Helpdesk Mailbox Management Professional in Toronto. The role involves managing the TRIRIGA Helpdesk mailbox and coordinating with various stakeholders to address queries and incidents. Candidates should have over 5 years of experience in business application management and knowledge of TRIRIGA or similar applications. This contract position offers a hybrid work model.

Qualifications

• 5+ years of relevant experience in business application management.
• Experience supporting TRIRIGA or similar facilities management applications.
• Advanced knowledge of project delivery life cycle (PDLC) methodology.

Responsibilities

• Monitor and manage the TRIRIGA Helpdesk mailbox.
• Coordinate with business partners to resolve TRIRIGA-related incidents.
• Maintain documentation related to TRIRIGA support activities.

Skills

Business application management

TRIRIGA or similar applications

Project delivery life cycle (PDLC)

Managing shared mailboxes

Job description

A technology consulting firm is seeking a TRIRIGA Helpdesk Mailbox Management Professional in Toronto. The role involves managing the TRIRIGA Helpdesk mailbox and coordinating with various stakeholders to address queries and incidents. Candidates should have over 5 years of experience in business application management and knowledge of TRIRIGA or similar applications. This contract position offers a hybrid work model.