Trimble Field Survey Support & Training Specialist

Sitech Eastern Canada Ltd; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Company pension

Dental care

Disability insurance

Employee Assistance Program

Employee Stock Purchase Plan

Extended health care

Life insurance

Paid time off

Job summary

SITECH Eastern Canada Ltd in Winnipeg is seeking a Survey Support Specialist with experience in surveying, estimating, and construction technologies. You will support customers using Trimble hardware and software, provide on-site and remote assistance, and deliver training to maximize product understanding.

The role requires strong communication, a positive attitude, and willingness to travel as needed. Competitive benefits are offered as part of the compensation package.

Qualifications

• Post-secondary education is required.
• Experience with surveying, estimating, construction equipment, earthmoving operations is a plus.
• Prior customer service and/or experience with construction technologies and software (Trimble, Topcon, Leica, Spectra) is beneficial.

Responsibilities

• Provide technical support to customers using Trimble surveying equipment, machine control and software.
• Offer on-site assistance and troubleshooting when necessary.
• Provide remote support via phone, email, or remote desktop to resolve issues.
• Conduct training sessions or workshops for customers to ensure effective use of Trimble products.
• Maintain deep knowledge of Trimble surveying, machine control, and office products and stay updated with new releases.
• Diagnose and resolve technical issues with Trimble equipment and software.
• Create and update technical documentation and guides for common issues.
• Document and record processes accurately.
• Utilize training to upgrade current skills.
• Willing to travel as required.
• Perform other duties as assigned.

Skills

Effective communication

Positive attitude

Education

Post-secondary education

Job description

SITECH Eastern Canada Ltd in Winnipeg is seeking a Survey Support Specialist with experience in surveying, estimating, and construction technologies. You will support customers using Trimble hardware and software, provide on-site and remote assistance, and deliver training to maximize product understanding.

The role requires strong communication, a positive attitude, and willingness to travel as needed. Competitive benefits are offered as part of the compensation package.