Treatment Coordinator-BC Perio Vancouver

123 Dentist Ltd.; Vancouver; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Health and dental benefits

Paid parking

Uniforms provided

Continuing education incentives

Modern technology-forward practice

Mentorship with specialists

Supportive team environment

Job summary

BC Perio Dental Health & Implant Centre in Vancouver is seeking an experienced Senior Treatment Coordinator for a full-time, permanent role. You will present doctor-approved treatment plans, explain fees and financing, and guide patients through complex periodontal and implant care with empathy.

Ideal candidates have 3+ years in dental treatment coordination, knowledge of Dentrix, and excellent communication.

Qualifications

• 3+ years of dental treatment coordination experience is preferred.
• Specialty experience in periodontics, prosthodontics, oral surgery, implant dentistry, or orthodontics is strongly preferred.
• Excellent verbal and written communication skills, with a patient-centered and professional approach.
• Strong working knowledge of dental insurance, financing, payment plans, and treatment scheduling.
• Experience with Dentrix is preferred.
• Exceptional organization, sound judgment, and reliable follow-through.

Responsibilities

• Present doctor-approved treatment plans for periodontal, implant, surgical, and prosthodontic care.
• Help patients understand treatment sequencing, timelines, estimated fees, and available financial arrangements.
• Coordinate consultations, records, treatment appointments, and surgical scheduling.
• Follow up with patients who are considering treatment and identify barriers that may be preventing them from moving forward.
• Maintain accurate treatment and financial reporting notes.
• Coordinate insurance estimates, predeterminations, financing applications, deposits, and payment arrangements.
• Coordinate laboratory-related cases, including prescriptions, timelines, case readiness, lab fees, materials, and communication between the specialist, laboratory, and patient.
• Book accepted treatment and ensure appointments are scheduled according to the doctor’s recommended sequencing and required healing timelines.
• Review and update treatment plans, estimates, and financial arrangements when treatment changes are made by the doctor.
• Track case acceptance, outstanding treatment, and scheduled production to ensure accepted treatment is converted into booked care.

Job description

Full Time Reception - Clinic BC-145 BC Perio Vancouver, Vancouver, BC, CA

17 days ago Requisition ID: 12564

Salary Range: $25.00 To $35.00 Hourly

The team at BC Perio Dental Health & Implant Centre in Vancouver is seeking an experienced, patient-focused Senior Treatment Coordinator to join our practice on a full-time, permanent basis.

BC Perio is a well-established periodontal and prosthodontic specialty practice located on the Broadway corridor, close to transit and Broadway - City Hall Station. Our specialists provide advanced periodontal, implant, and restorative care for patients requiring detailed, often multi-stage treatment.

This role is suited to a coordinator who is comfortable presenting significant treatment plans, discussing financial arrangements clearly, and guiding patients through their care with professionalism and empathy.

What we are offering:

• Competitive hourly compensation of $25.00-$35.00 per hour, based on relevant specialty experience
• Health and dental benefits
• Paid parking
• Uniforms provided
• Continuing education incentives
• A modern, technology-forward specialty practice
• Mentorship and collaboration with experienced periodontal and prosthodontic specialists
• A supportive, professional team environment

Work Schedule:

• Monday to Friday: 8:00 a.m. to 5:00 p.m.

Role responsibilities:

• Present doctor-approved treatment plans for periodontal, implant, surgical, and prosthodontic care
• Help patients understand treatment sequencing, timelines, estimated fees, and available financial arrangements
• Coordinate consultations, records, treatment appointments, and surgical scheduling
• Follow up with patients who are considering treatment and identify barriers that may be preventing them from moving forward
• Maintain accurate treatment and financial reporting notes
• Coordinate insurance estimates, predeterminations, financing applications, deposits, and payment arrangements
• Coordinate laboratory-related cases, including prescriptions, timelines, case readiness, lab fees, materials, and communication between the specialist, laboratory, and patient
• Book accepted treatment and ensure appointments are scheduled according to the doctor’s recommended sequencing and required healing timelines
• Review and update treatment plans, estimates, and financial arrangements when treatment changes are made by the doctor
• Track case acceptance, outstanding treatment, and scheduled production to ensure accepted treatment is converted into booked care

What we are looking for:

• 3+ years of dental treatment coordination experience is preferred
• Specialty experience in periodontics, prosthodontics, oral surgery, implant dentistry, or orthodontics is strongly preferred
• Excellent verbal and written communication skills, with a patient-centered and professional approach
• Strong working knowledge of dental insurance, financing, payment plans, and treatment scheduling
• Experience with Dentrix is preferred
• Exceptional organization, sound judgment, and reliable follow-through

123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.