Traveling Dental Equipment Technician

Medline; Edmonton; On-site; CAD 58,000 - 87,000; Full time

Benefits offered by this job

RRSP with company match

Annual Employee Appreciation Week

Paid vacation and personal days

Employee Assistance Program (EAP)

Career growth and training programs

Open communication with Senior Leaders

Employee referral program

Recognition programs

Social activities

Job summary

Medline Canada seeks a field service technician to ensure on-site dental equipment operates correctly, troubleshoot and repair devices, and assist with installations and maintenance contracts. You will travel between dental offices across the territory, support emergency calls, and uphold safety and quality standards.

The role requires a valid Canadian driver’s license, willingness to work evenings/weekends for emergencies, and the ability to lift up to 50 lbs.

Qualifications

• Certification or diploma in mechanical/electrical repair is preferred.
• Dental equipment manufacturer certification is an asset.
• Minimum 3 years’ experience repairing equipment.
• Experience with mechanical, electrical, electronic, pneumatic, hydraulic and/or plumbing systems.
• Strong customer service and problem-solving abilities.
• Able to manage workload with limited supervision and communicate clearly.

Responsibilities

• Respond promptly to service requests and maintain high client service levels.
• Coordinate with Sales Reps and Service Coordinators; complete work orders.
• Diagnose equipment issues and arrange parts, tools, and repairs.
• Install and support new equipment; promote maintenance contracts.
• Travel daily between dentists' offices; support emergencies; follow safety protocols.

Skills

Customer service

Problem solving

Communication

Organization

Attention to detail

Education

Mechanical/Electrical repair diploma

Dental equipment certification

Job description

Medline Canada seeks a field service technician to ensure on-site dental equipment operates correctly, troubleshoot and repair devices, and assist with installations and maintenance contracts. You will travel between dental offices across the territory, support emergency calls, and uphold safety and quality standards.

The role requires a valid Canadian driver’s license, willingness to work evenings/weekends for emergencies, and the ability to lift up to 50 lbs.