Travel Advisor: Design Exceptional Member Journeys

CAA South Central Ontario; Brandon; On-site; CAD 36,000 - 48,000; Full time

Job summary

CAA Club Group is seeking a Travel Consultant to advise members by phone or in person, selling travel products and services and promoting memberships. The role is full-time and on-site in Brandon, Manitoba, requiring post-secondary education in travel counselling and a GDS certification.

A strong background in travel planning, client services, and MS Office is expected. The successful candidate will manage passenger records, process payments, and support partnerships and marketing initiatives

Qualifications

• Post-secondary education in travel counselling or equivalent.
• CITC/CTC accreditation in progress or achieved.
• Three years of travel consultant experience.
• Apollo Focal Point GDS certification.
• Working knowledge of Windows and MS Office.

Responsibilities

• Identify and counsel members to sell travel products by phone or in person.
• Recommend travel planning options to optimize trips and save money.
• Sell domestic and international travel products and services.
• Promote CAA memberships and products.
• Process tickets and travel documents; use Apollo Focal Point CRS and SAP.

Skills

Travel planning

Customer service

Communication

MS Office

Education

Post secondary Travel Counselling

CITC/CTC accreditation

Tools

Apollo Focal Point GDS

SAP System

Job description

CAA Club Group is seeking a Travel Consultant to advise members by phone or in person, selling travel products and services and promoting memberships. The role is full-time and on-site in Brandon, Manitoba, requiring post-secondary education in travel counselling and a GDS certification.

A strong background in travel planning, client services, and MS Office is expected. The successful candidate will manage passenger records, process payments, and support partnerships and marketing initiatives