Trauma-Informed Victim Support Advocate

Maple Ridge Pitt Meadows Community Services; Maple Ridge; On-site; CAD 39,000 - 43,000; Part time

Benefits offered by this job

Criminal Record Check

First Aid/CPR training

Driver’s license required

Job summary

Maple Ridge Pitt Meadows Community Services is seeking a Victim Services Worker to provide trauma-informed, culturally responsive support to individuals and families impacted by crime, violence, and abuse.

You will offer information about justice processes, emotional support, advocacy, and referrals, guiding participants from initial contact through follow-up while collaborating with community partners to ensure access to services.

Qualifications

• Two-year diploma or degree in a related human-service field or equivalent
• Experience supporting individuals impacted by violence, trauma, abuse, or involvement in the justice system
• Experience working with community resources and service systems
• Additional education or training in trauma-informed practice, victim services, family violence, sexual violence, child abuse, or justice-system support is an asset

Responsibilities

• Provides clear and accessible information about police, legal, and court processes to support understanding and informed decision-making.
• Provides respectful emotional support that recognizes impacts of trauma, violence, and abuse.
• Assists participants with practical needs, including completing Crime Victim Assistance Program applications and related documentation.
• Accompanies participants to police interviews, court appearances, and other justice-related appointments when requested.
• Connects participants with appropriate community, medical, counselling, and other support services.
• Makes referrals and follows up to support access to and engagement with services.
• Coordinates with emergency and community services when safety concerns are elevated, respecting confidentiality and consent.
• Supports community awareness of the Community-Based Victim Services program and available services.
• Applies trauma-informed, culturally responsive, and person-centred approaches to service delivery.

Skills

Knowledge of justice-system processes

Trauma-informed approach

Communication skills

Advocacy

Documentation skills

Time management

Team collaboration

Independent work

Education

Two-year diploma or degree in related human service field

Job description

Maple Ridge Pitt Meadows Community Services is seeking a Victim Services Worker to provide trauma-informed, culturally responsive support to individuals and families impacted by crime, violence, and abuse.

You will offer information about justice processes, emotional support, advocacy, and referrals, guiding participants from initial contact through follow-up while collaborating with community partners to ensure access to services.