Trauma-Informed Program Support Worker

Mission Services of Hamilton; Hamilton; On-site; CAD 27,000 - 38,000; Full time

Job summary

Mission Services of Hamilton is seeking a dedicated Program Support Worker for the Safe at Home program in Hamilton, ON. The role involves direct support for women/individuals in the program, case management, and coordinating with partners to implement a pilot intervention for individuals using violence.

A trauma- and violence-informed approach guides all services. The position emphasizes anti-racist/anti-oppressive practice, training delivery, and collaboration with local agencies; 37.5 hours

Qualifications

• Successful candidates will hold at minimum a degree or diploma in Social Work/Social Service Work.
• Experience with facilitating groups is an asset.
• Minimum three (3) years of work experience in gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women.

Responsibilities

• Coordinate direct service and case management to women/individuals and their dependants including screening for eligibility, risk assessments, safety planning, admissions, and arranging interpreters.
• Lead group and/or 1:1 programming under a psycho-educational curriculum for Individuals Using Violence.
• Collaborate with Hamilton Police Services to ensure Safety Audits are completed for clients.
• Lead targeted recruitment to increase referrals through community trainings.
• Coordinate services with the SAH Manager and provide information and referrals as needed.
• Attend staff meetings and case conferences; uphold safety policies and anti-racist/anti-oppressive practices.

Skills

Group facilitation

Trauma-informed practice

Crisis intervention

Interpersonal skills

Team player

Education

Bachelor's or Diploma in Social Work/Social Service Work

Job description

Mission Services of Hamilton is seeking a dedicated Program Support Worker for the Safe at Home program in Hamilton, ON. The role involves direct support for women/individuals in the program, case management, and coordinating with partners to implement a pilot intervention for individuals using violence.

A trauma- and violence-informed approach guides all services. The position emphasizes anti-racist/anti-oppressive practice, training delivery, and collaboration with local agencies; 37.5 hours