Shelter Support Worker for Women & Gender Diverse

YWCA Hamilton; Hamilton; On-site; CAD 28,000 - 40,000; Part time

Benefits offered by this job

On-the-job training

Childcare discounts

Community involvement

Health benefits

Job summary

YWCA Hamilton is seeking a Shelter Worker to support women and gender-diverse individuals experiencing homelessness in shelter settings. The role includes providing meals, private space, and access to basic needs, with a focus on trauma-informed care and advocacy.

Responsibilities include assessments, crisis intervention, safety planning, and coordination with partners, while maintaining confidentiality and contributing to program outcomes.

Qualifications

• Post-secondary education in Social Work/Social Services or related field.
• Advocacy for women and gender expansive communities within a harm reduction approach.
• Experience with marginalized women; trauma, mental health, health and substance use.
• Crisis management and de-escalation techniques.
• Knowledge of social housing and shelter system in Hamilton.
• Ability to work in diverse communities with a trauma-informed practice.

Responsibilities

• Provide shelter support to women and gender-diverse individuals, including meals, private space, and basic needs.
• Conduct initial assessments and crisis intervention with referrals and advocacy.
• Develop safety plans, coordinate with partners, and maintain confidentiality.
• Record data on outputs and outcomes; participate in staff meetings.

Skills

Crisis management

De-escalation

Communication skills

Trauma-informed practice

Bilingual English/French

Education

Post-secondary education in Social Work

Job description

YWCA Hamilton is seeking a Shelter Worker to support women and gender-diverse individuals experiencing homelessness in shelter settings. The role includes providing meals, private space, and access to basic needs, with a focus on trauma-informed care and advocacy.

Responsibilities include assessments, crisis intervention, safety planning, and coordination with partners, while maintaining confidentiality and contributing to program outcomes.