Transition House Worker - Full-time

Housing Job Match; Cranbrook; On-site; CAD 30,000 - 36,000; Full time

Job summary

Housing Job Match in Cranbrook, Alberta, is seeking a Transition House Support Worker to provide trauma-informed, non-judgmental support to women and children staying at the Transition House. The role includes crisis response, safety planning, referrals, and helping maintain a safe, welcoming communal living environment.

The location is pet friendly. The position requires BCGEU membership and is open to female applicants only; workers may have evening and night shifts as part of a rotating

Qualifications

• Diploma in related human or social services field.
• One year minimum related experience.
• Knowledge of domestic violence issues.
• Strong trauma-informed communication skills.
• Clear Criminal Record.
• Current BC Driver’s License and clean driver’s Abstract.
• Current First Aid Certificate with CPR.

Responsibilities

• Screen prospective residents for suitability prior to admission, conduct intakes, orientate and assist residents while they settle in the house.
• Assess residents’ immediate needs, assist with safety planning and support them to established goals while respecting their choices, dignity and autonomy.
• Provide information about family violence, its effects and available options.
• Provide information and referrals related to community, legal, justice, housing and other support services.
• Advocate for and accompany residents or former residents when appropriate and within the scope of the role.
• Respond to crises and changing resident needs; facilitate resolution of conflicts between residents when needed.
• Assess and ensure the safety and comfort of residents and the security of the facility.
• Provide emotional support, encouragement, goal setting and problem-solving support; provide parenting skills development and childcare activity suggestions.
• Liaise with other service agencies and professionals; maintain knowledge of abuse-related issues and resources.
• Ensure housekeeping services and supplies are maintained; order supplies/groceries; perform minor maintenance.
• Provide information, crisis intervention and risk assessment for residents and the Women’s Shelter and Help Line.
• Maintain detailed case notes, resident records, documents and statistical information.
• Performs other related duties as required.

Education

Diploma in related human or social services field

Job description

HOURS: 70 hours bi-weekly rotating schedule

Week 1: Sunday, Monday 10:30pm-8:30am (paid breaks) and Thursday, Friday 12pm-11pm (1hr unpaid break)

Week 2: Monday, Tuesday 12pm-11pm (1hr unpaid break) and Saturday 10:30pm-8:30am (paid breaks)

Position requires BCGEU membership and due to the nature of the position is open to female applicants only.

JOB SUMMARY: The Transition House Support Worker provides trauma-informed, non-judgmental and practical support to women and children staying at the Transition House. The worker responds to crises, assists with safety planning, provides information and referrals, supports residents with established goals, and helps maintain a safe, welcoming and well-functioning communal living environment. The location is pet friendly.

KEY DUTIES

• Screen prospective residents for suitability prior to admission, conduct intakes, orientate and assist residents while they settle in the house.
• Assess resident’s immediate needs, assist them with individualized safety planning and support them to established goals while respecting their choices, dignity and autonomy.
• Provide information about family violence, its effects and available options.
• Provide information and referrals related to community, legal, justice, housing and other support services.
• Advocate for and accompany residents or former residents when appropriate and within the scope of the role.
• Respond appropriately to crises and changing resident needs. This may include facilitating resolution of conflicts between residents.
• Assess and ensure the safety and comfort of residents and the security of the facility.
• Provide emotional support, encouragement, goal setting and problem-solving support to residents. Provide parenting skills development and suggestions for childcare activities, when required.
• Liaise with other service agencies and professionals, as required. Maintains current knowledge of issues and resources related to abuse and violence.
• Ensure housekeeping services such as laundry, housecleaning, grocery shopping and maintaining supplies are completed. Order supplies / groceries; performs minor maintenance.
• Provide information, assistance, crisis intervention and risk assessment for residents and Women’s Shelter and Help Line (AKA crisis line) and callers.
• Maintain detailed and accurate case notes, resident records, documents, forms and statistical information.
• Performs other related duties as required.

QUALIFICATIONS

• Diploma in related human or social services field.
• One (1) year (minimum) recent related experience.
• Is knowledgeable and has an awareness of domestic violence issues
• Strong trauma-informed, non-judgmental communication skills
• Clear Criminal Record
• Current BC Driver’s License and Clean Driver’s Abstract
• Current First Aid Certificate with CPR