Indigenous-Led Crisis Intervention Specialist

Entreinstitute; Hamilton; On-site; CAD 25,000 - 33,000; Part time

Job summary

Hamilton Native Women’s Centre is seeking a Part-time Crisis Intervention Worker to provide direct supports, case management, and programming for women, youth, and families accessing shelter services. The role emphasizes trauma-informed practice and culturally grounded approaches to healing and safety.

The successful candidate will engage with clients respectfully, complete intakes, safety planning, and connect people with community resources while collaborating with staff in IPV/GBV/VAW

Qualifications

• Post-secondary diploma/degree in social work or related field.
• 3–5 years of shelter/outreach or related social services experience.
• Knowledge of homelessness, violence against women/children, and harm reduction.

Responsibilities

• Provide crisis intervention to clients in shelter and outreach settings.
• Develop safety and wellbeing plans; perform case management and discharge planning.
• Deliver individual and group programming aligned with Indigenous culture.
• Maintain client-centered, trauma-informed supports and reporting.

Skills

Crisis intervention

Case management

Trauma-informed care

Cultural competency

Client-centered approach

Verbal and written communication

Collaboration with community

Crisis risk assessment

Education

Post-secondary diploma/degree in social work or related field

Tools

First Aid/CPR/AED Certification

WHMIS Certification

ASIST Certification

Naloxone Certification

Safe Space Training

Joint Health and Safety Certification

Job description

Hamilton Native Women’s Centre is seeking a Part-time Crisis Intervention Worker to provide direct supports, case management, and programming for women, youth, and families accessing shelter services. The role emphasizes trauma-informed practice and culturally grounded approaches to healing and safety.

The successful candidate will engage with clients respectfully, complete intakes, safety planning, and connect people with community resources while collaborating with staff in IPV/GBV/VAW