Transportation Supervisor

Lineage Logistics; Delta; On-site; CAD 61,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

RRSP matching

Paid time off

Job summary

Lineage Logistics in Delta, BC, is seeking a Transportation Supervisor to lead a small, dedicated team responsible for daily pickups and deliveries. You will manage driver scheduling, routing, and performance while acting as a key customer-facing leader, identifying service opportunities and resolving client concerns.

You will support sales and operations, promote our transportation solutions, and help drive service excellence while maintaining safety and regulatory compliance in a dynamic

Qualifications

• Minimum 2+ years leading transportation, logistics, or warehousing teams.
• Proven sales or customer-facing experience and ability to upsell services.
• Strong leadership, coaching, and people-management skills.
• Excellent communication and client relationship abilities.

Responsibilities

• Oversee daily driver operations: dispatch, routing, hours of service compliance.
• Coach drivers for safety, service quality, and performance; handle onboarding and docs.
• Serve as front-line customer contact: address issues, identify opportunities.
• Collaborate with Sales and Operations to support growth and promotions.
• Support office tasks, monitor KPIs, and ensure service excellence.
• Maintain driver records, ensure regulatory compliance, participate in safety meetings.
• Assist in budgeting, monitor performance reports, manage office resources.
• Foster continuous improvement and employee engagement across transportation and warehousing.

Skills

Supervisory experience

Customer-facing

Leadership

Scheduling

Communication

Problem solving

Regulatory knowledge

MS Office

Dispatch software

Driver coaching

Tools

TruckMate

Job description

Shift: 10pm to 6am Sun-Thur. Training will take place on the day shift, with the position rotating between different shifts later on.

As a Transportation Supervisor, you will lead a small, dedicated team to ensure the efficient daily operations of pick-ups and deliveries while playing a critical role in representing our services to customers. You’ll oversee driver scheduling, routing, and performance, while also serving as a key customer-facing leader, able to identify service opportunities, resolve client concerns, and promote our transportation solutions.

KEY DUTIES AND RESPONSIBILITIES

• Supervise daily driver operations: dispatch, route optimization, and compliance with hours of service and maintenance schedules.
• Coach and manage drivers for safety, service quality, and performance; oversee training, onboarding, and documentation.
• Act as a front-line representative with customers: address service issues, identify upselling opportunities, and build trust-based relationships.
• Collaborate with Sales and Operations teams to support customer growth, promote services, and contribute to business development goals.
• Support office operations and customer service: prioritize daily tasks, monitor KPIs, and ensure service excellence.
• Maintain driver records, ensure regulatory compliance, and participate in Joint Health & Safety Committee meetings.
• Support budget adherence, monitor performance reports, and manage office resources, supplies, and payables.
• Champion continuous improvement and employee engagement across transportation and warehousing functions.

What You Bring

• 2+ years of supervisory experience in transportation, logistics, or warehousing.
• Proven sales or customer-facing experience—able to confidently represent our services and identify business opportunities.
• Strong leadership and coaching skills with a collaborative and hands-on approach.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated ability to improve team performance, resolve client concerns, and manage change.
• Strong organizational and analytical skills; able to prioritize and problem-solve in a dynamic environment.
• Proficiency with Microsoft Office; experience with dispatch systems or transportation software (e.g., Truckmate) is a plus.
• Knowledge of transportation regulations and safety compliance.
• A commitment to health & safety, service excellence, and business growth.

The compensation range for this job profile is $60,900 - 95,200. For this specific role we are targeting a base salary in the range of $68,000 to $72,000. The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location. This is a temporary position with the potential to become permanent. Pay Range:$60,900.00 - $95,200.00

Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

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At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world's leading temperature-controlled logistics companies. Driven by our core values, we're reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's annual list of the World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you'll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.