General Manager

Lineage Logistics; Delta; On-site; CAD 91,000 - 143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

RRSP matching

Paid time off

Job summary

Lineage Logistics in Canada is seeking a General Manager to own end-to-end operations across multiple BC facilities. You will lead strategic direction, operational execution, and a unionized workforce to deliver safety, quality, and profitability targets.

The role requires a Bachelor’s degree with 4+ years in operations management in supply chain, strong financial acumen, and experience with Lean/Six Sigma. You will partner with Sales, drive cost improvements, and mentor a high-performing team.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of Operations Management in Supply Chain or related field.
• Experience in a unionized environment is highly preferred.
• Ability to develop and execute strategic and annual operational plans.
• Strong financial acumen and cost management skills.
• Experience with Lean, Six Sigma, or continuous improvement methodologies.
• Proven leadership in developing and managing operational teams.
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
• Strong communication skills and the ability to present to diverse audiences.
• Analytical mindset with the ability to navigate ambiguity.

Responsibilities

• Oversee multiple facilities across the British Columbia region.
• Recruit, train, coach, and develop high‑performing teams; provide feedback to drive productivity.
• Lead in a unionized environment, ensuring compliance with CBAs.
• Drive KPIs such as Labor to Revenue, truck turn times, and customer service standards.
• Analyze warehouse activities and costs to identify improvements; manage budgets and equipment.
• Collaborate with Sales on marketing, accounts, and rate development; support negotiations.
• Champion food safety, quality standards, and regulatory compliance; ensure safe handling and storage.

Skills

Leadership

Unionized environment

Strategic planning

Financial acumen

Lean/Six Sigma/CI

Team development

Communication

Analytical mindset

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

WMS

Job description

Lead. Optimize. Grow. Are you ready to take full ownership of a high-impact operation and drive real results? This is your opportunity to lead a dynamic warehouse facility where strategy meets execution and where your leadership directly impacts performance, people, and profitability. If you thrive in fast-paced environments, understand the dynamics of union operations, and want full ownership of an operation, this is your opportunity to lead from the front. As General Manager, you will provide strategic direction and hands‑on operational leadership for a small to mid‑sized warehouse with broad responsibilities and complexity. You’ll own the operation end‑to‑end while ensuring safety, compliance, and operational excellence remain at the forefront.

In this role, you will be responsible for overseeing multiple facilities across our British Columbia region.

Leadership & Team Development

• Recruit, train, coach, and develop high‑performing teams
• Provide ongoing performance feedback to drive productivity and engagement
• Build a culture of accountability, safety, and continuous improvement
• Lead within a unionized environment, partnering effectively with union representatives and ensuring compliance with collective bargaining agreements

Operational & Financial Performance

• Deliver on critical KPIs including Labor to Revenue (LTR), truck turn times, and customer service standards
• Analyze warehouse activities and costs to identify process improvements
• Manage budgets, capital expenditures, material handling equipment, and space utilization
• Drive bottom‑line results through strategic planning and execution

Business Growth & Customer Focus

• Partner with Sales to support marketing and new account strategies
• Participate in prospecting, sales calls, rate development, contract negotiation, and closing
• Strengthen customer relationships and ensure service excellence

Safety & Quality Excellence

• Champion food safety, quality standards, and regulatory compliance
• Support proper receipt, storage, handling, and distribution processes
• Ensure employee health and safety in both cold and dry storage environments

What You Bring

• Bachelor’s Degree (or equivalent experience)
• 4+ years of Operations Management experience in Supply Chain or related field
• Strong experience managing in a unionized environment (highly preferred)
• Proven ability to develop and execute strategic and annual operational plans
• Strong financial acumen and cost management expertise
• Experience with Lean, Six Sigma, or continuous improvement methodologies
• Demonstrated leadership experience managing and developing operational teams
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS)
• Strong communication skills — able to present technical information to diverse audiences
• Analytical mindset with the ability to navigate ambiguity

The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location. Pay Range:$91,400.00 - $142,700.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

Lineage is one of the world’s leading temperature‑controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family‑owned businesses increase the efficiency and protect the integrity of their temperature‑controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award‑winning innovations, to meet the needs of customers around the world.