Transportation Clerk

Openlane; Kitchener; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

RRSP/401K options with company match

Career growth opportunities

Job summary

OPENLANE is seeking a Transport Clerk to join our logistics team onsite in Ayr (Kitchener). You will handle data entry into our systems, dispatch drivers, arrange sublet transport, and provide responsive customer service. The role emphasizes accuracy, organization, and teamwork within a fast-paced environment.

Prior experience in logistics or administration is valued. The position offers competitive pay, benefits, and growth opportunities within a global company known for internal promotions and

Qualifications

• Must have high school diploma or equivalent.
• 1-2 years of related experience in office administration or accounting.
• Tech-savvy and comfortable using Google Suite.
• Excellent organizational and time management skills.
• Strong customer service and communication skills.

Responsibilities

• Enter data manually or electronically into transportation and inventory management systems with accuracy.
• Coordinate movement of vehicles to and from Vehicle Logistics Centers (VLC); dispatch loads and prepare related paperwork.
• Respond to email, phone, and walk-in inquiries from internal teams, customers, and subcontractors.
• Post transportation charges to customer accounts and maintain accurate billing records.
• Serve as liaison for Lead Drivers when Dispatcher/Supervisor is unavailable.
• Identify and resolve discrepancies and communicate outcomes to relevant personnel.
• Support the Transport Supervisor/Manager with day-to-day tasks as needed.

Skills

Customer service

Communication

Organizational skills

Time management

Detail-oriented

Teamwork

Education

High School diploma or equivalent

Tools

Google Suite

AMS

VTrace

Job description

Transportation Clerk### Transportation ClerkApply: Onsite: CAN - ON - Ayr (Kitchener): Full time: Posted Today: R-255243**Who We Are:** At OPENLANE we make wholesale easy so our customers can be more successful. **What We Offer:*** Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement****We’re looking for:****As a Transport Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service. ****You are:***** ****Organized.**** You are comfortable working in a fast paced environment, and can stay organized when handling multiple tasks.* ****Detail-oriented**.** You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements.* ****Team-oriented.**** You will support the Transport Supervisor/Manager with the day to day, and willing to jump in where needed to assist.****You will:***** Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.* Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.* Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.* May assist with posting transportation and related charges to customer accounts.* Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.* Ensure customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.* Investigate any discrepancies and communicate same to appropriate personnel in a timely manner* Other duties as assigned.****Must haves:***** Strong customer service and communication skills* High School diploma or equivalent* 1-2 Years’ of related experience or education in office administration / accounting* Tech-savvy, and comfortable using Google Suite* Excellent organizational and time management skills****Nice to Haves:***** 1-3 years’ experience in logistics or general administration* Experience with AMS, VTrace, and other OPENLANE systems* Bilingual (English/French) is an asset**Sound like a match? Apply Now - We can't wait to hear from you!** **Note:** This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.**Compensation Range of**Hourly: $19.00 - $22.00 CAD(Depending on experience, skill set, qualifications, and other relevant factors.)