Transit Service Delivery Leader

Keolis Canada; Whistler; Vor Ort; CAD 90.000 - 100.000; Vollzeit

Benefits dieser Stelle

Extended Health and Dental Benefits

Zusammenfassung

Keolis Canada is seeking a Service Delivery Manager to lead the Sea to Sky operation, overseeing conventional, custom and paratransit services under BC Transit contracts in BC. You will direct dispatch, routing, scheduling and performance reporting to ensure safe, reliable service for the community.

With 5+ years in leadership within transit or related fields and experience with budgets, labour relations, and reporting systems, you will report to the General Manager and drive continuous

Qualifikationen

• 5+ years leadership experience in transit, transportation, logistics, or similar operations.
• Experience managing unionized employees and collective agreements.
• Experience managing budgets, forecasting, and performance reporting.
• Proficient with Microsoft Office Suite and reporting systems.

Aufgaben

• Inspire, coach, mentor, and support a team of dedicated professionals to achieve operational and business objectives.
• Direct and oversee all conventional, custom, and paratransit service delivery within the Sea to Sky operation.
• Manage daily operational functions including dispatching, routing, scheduling coordination, and service performance monitoring.
• Monitor KPIs and implement corrective actions to improve service delivery.
• Collaborate with Maintenance and other departments to ensure safe, reliable transit operations.
• Participate in union contract administration and labour relations activities as required.

Kenntnisse

Team leadership

Coaching

Communication

Relationship-building

Analytical thinking

Time management

Ausbildung

Business Admin / Transportation

Tools

MS Office

Reporting systems

Jobbeschreibung

Keolis Canada is seeking a Service Delivery Manager to lead the Sea to Sky operation, overseeing conventional, custom and paratransit services under BC Transit contracts in BC. You will direct dispatch, routing, scheduling and performance reporting to ensure safe, reliable service for the community.

With 5+ years in leadership within transit or related fields and experience with budgets, labour relations, and reporting systems, you will report to the General Manager and drive continuous