Transit Supervisor in Regina!

Transde; Regina; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive annual salary

A positive and supportive work环境

Meaningful social impact through safer

Career advancement opportunities

Diversity, inclusion and employee dev.

Job summary

Transdev Canada in Regina, Saskatchewan, is seeking a proactive Road Supervisor to oversee paratransit operations with a strong safety focus. The role involves real-time on-road leadership, incident response, coaching, and performance management to ensure safe, reliable, and customer-centric service.

Join a unionized, non-unionized friendly environment with non-standard hours, including evenings and weekends, supporting 24/7 operations and continuous service excellence.

Qualifications

• Minimum 3–5 years of experience in transit, paratransit, transportation, logistics, or similar operational settings.
• Supervisory, dispatch, or lead operator experience is an asset, preferably in a unionized environment.
• Experience with on-road supervision, incident response, investigations, and performance coaching is preferred.
• Valid Class 4 driver’s license with a clean driving record and meeting client requirements to operate revenue vehicles.
• Completion of related safety/training programs is an asset.

Responsibilities

• Monitor paratransit service delivery during operating hours with continuous radio and field communications.
• Provide real-time operational direction to operators to maintain service continuity and safety.
• Make timely operational decisions aligned with policies, procedures, and regulatory standards.
• Coordinate service recovery and contingency actions, including short-notice relief coverage.
• Supervise on-road operations and reinforce safety, customer service, and SOP adherence.
• Conduct ride checks, road observations, and site inspections for compliance.
• Deliver coaching and corrective guidance to support safe performance and service quality.
• Complete supervisory reports documenting observations and follow-up actions within timelines.
• Promote safety as a core value and ensure regulatory and company policy compliance.
• Act as first responder and on-scene supervisor for incidents requiring emergency response.

Skills

Supervisory experience

Public transit operations

Incident response

Safety leadership

Education

Class 4 driver's license

Job description

Transdev Canada is seeking a proactive and safety-focused Road Supervisor to support our paratransit operations in Regina, Saskatchewan. Reporting to the General Manager, the Road Supervisor plays a critical frontline leadership role, ensuring safe, reliable, and customer-focused service delivery. This position provides real-time operational oversight, on-road supervision, incident response, and performance coaching while promoting a strong safety culture and operational excellence. This is a full-time position.

Your role:

• Monitor paratransit service delivery during operating hours, maintaining continuous radio and field communications to support safe and reliable operations.
• Provide real-time operational direction to operators to maintain service continuity and address detours, traffic congestion, construction, weather impacts, passenger concerns, and on-road events.
• Make timely operational decisions affecting service delivery and safety in accordance with established policies, procedures, client requirements, and regulatory standards.
• Coordinate service recovery and contingency actions, including short-notice relief coverage for book-offs, emergencies, incidents, and unforeseen operational requirements.
• Operate vehicles in relief, when required, to minimize service disruption and maintain continuity of service.
• Provide day-to-day on-road supervision of operators, reinforcing expectations related to safety, customer service, schedules, service standards, and SOPs.
• Conduct ride checks, road observations, gate checks, and site inspections to assess compliance with operational, safety, and service requirements.
• Deliver coaching, mentoring, and corrective guidance to support safe performance, service quality, and professional conduct.
• Complete formal supervisory reports, documenting observations, outcomes, and follow-up actions in accordance with company requirements.
• Ensure documentation is accurate, objective, and submitted within required timelines to support operator records and performance management processes.
• Promote safety as a core value and ensure compliance with company policies, SOPs, client requirements, applicable agreements, and Saskatchewan and Federal legislation.
• Verify operator readiness for duty, including licensing, certifications, uniform and equipment standards, required documentation, and operational preparedness.
• Assess fitness for duty and take immediate safety-related action when required, including directing an operator to cease work or removing them from service in accordance with established criteria.
• Conduct safety evaluations and inspections related to wheelchair securement, accessibility practices, and vehicle condition and cleanliness.
• Document deficiencies and ensure timely follow-up and resolution in alignment with the Safety Management System (SMS) and continuous improvement initiatives.
• Act as first responder and on-scene supervisor for serious incidents, including collisions, passenger injuries or medical events, equipment failures, and security concerns.
• Ensure scene safety, coordinate emergency response, liaise with emergency services, support passengers and operators, and assist management with service restoration.
• Conduct incident and accident investigations, gathering evidence such as statements, photographs, and documentation.
• Prepare and submit timely operational, incident, and investigation reports with findings and recommendations.

The perks:

• Competitive annual salary
• A positive and supportive work environment
• The opportunity to make a meaningful social impact by supporting sustainable mobility solutions
• Career advancement opportunities within a strong North American organization
• A workplace committed to diversity, inclusion, and employee development

Experience and Competencies Required:

• Minimum 3–5 years of experience in transit, paratransit, transportation, logistics, or a related operational environment.
• Previous experience in a supervisory, dispatch, or lead operator role, preferably within a unionized setting (asset).
• Experience with on-road supervision, incident response, investigations, and performance coaching (preferred).
• Valid Class 4 driver’s license (or higher) with a clean driver abstract; must meet company and client requirements to operate revenue vehicles.
• Completion of related training (e.g., safety programs, defensive driving, workplace investigation training) is an asset.

Non-unionized role in Regina, SK.
Willingness to work non-standard hours, including evenings, weekends, and holidays, to support 24/7 operations

Join an International Group strongly rooted in the communities.

Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.

Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

In March 2023,Transdev Canadaexpanded its reach in western Canada by acquiringFirst Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.