Transit Operations Clerk

Oakville; Oakville; Hybrid; CAD 52,000 - 66,000; Full time

Job summary

Town of Oakville is seeking a detail-oriented administrative professional for a Temporary Full Time CUPE 1329T role. You will handle payroll for driving staff, maintain dispatch records, and ensure accurate reporting and compliance with the ESA and collective agreement.

The position requires Grade 12, 3+ years in office administration, strong Excel/Word skills, and experience with payroll systems. You will collaborate across departments, handle public inquiries, and support health and safety

Qualifications

• Completion of Grade 12 education plus complementary courses related to computer applications and business administration.
• A minimum of 3 years of office administration experience in a fast-paced unionized environment.
• Experience with payroll administration systems and an understanding of the Employment Standards and the Occupational Health and Safety Acts.
• Good verbal and written communication and public relations skills are desirable attributes
• Must be able to deal effectively with the public in person, via email or over the phone and be able to apply common sense, use good judgment, be courteous, and discrete, to ensure customer satisfaction at all times.
• Must demonstrate an advanced level of proficiency working with spreadsheets and word processing software (Microsoft Word and Excel).
• Must have an excellent command of the English language, both written and oral.
• Good working knowledge of Transit systems would be an asset.
• Must be resourceful and have initiative to work with little supervision.
• Must have strong organizational and time management skills, as well as an understanding of sensitive and confidentiality requirements.
• Must hold and provide a copy of a valid and unrestricted Ontario Driver’s License Class G minimum with a driving record that demonstrates responsible and safe driving behaviour.

Responsibilities

• Preparing PM bus dispatch, dispatch sheets, and maintaining driver/dispatch log.
• Initiating appropriate action in response to service breakdowns, change offs, detours, emergencies, collisions, etc.
• Monitoring and applying work rules to drivers sign up selections (both work week and vacations); preparing and modifying weekly board for the following week and posting in the drivers’ room; preparing bus drivers daily schedules; informing drivers of work assignments for the following day; recording requests for lieu days/floater days.
• Ensures that drivers report on time and to their assigned vehicle on time; processes and records all attendance documentation.
• Preparation of driver’s sign-up board and dispatch sheets as required.
• Recording all information regarding the assigning of drivers i.e. hours worked, sickness, time off, etc.
• Attending Health and Safety meetings, preparing and distributing minutes
• Responsible for all aspects of payroll for driving staff including preparing and uploading approved payroll to finance and recording all overtime and shift premiums for supervisors.
• Responsible for assigning overtime as per the Collective Agreement; recording overtime in O/T book; calculating value of extra time sheets and applying to payroll and hours offered; distributing meal allowances; completing equalization, monitoring, reviewing and approving shift changes and shift assignments in compliance with ESA.
• Completing payroll sheets and posting in Excel daily; investigating and taking appropriate action for payroll errors.
• Daily preparation of spare board as per provisions of the Collective Agreement.
• Processing all necessary forms and paperwork as required by the Collective Agreement.
• Booking of driver’s license renewals.
• Investigating and reporting on public complaints and other incidents as directed.
• Maintaining a good working knowledge of all routes, schedules and regulations so as to provide excellent responses to public inquiries
• A thorough understanding of the UNIFOR 1256 Collective Agreement
• Liaising with other departments when required
• Performing other duties as assigned

Skills

Public relations

Communication

Organizational skills

Time management

Word & Excel

Education

Grade 12 + related courses in computer applications and business administration

Tools

Payroll systems

Transit systems knowledge

Job description

If you do not receive an email within 24 hours confirming receipt of your application, please contact Human Resources from 8:30 a.m. to 4:30 p.m. EST at [phone].
Save your resume and cover letter together in one document before you begin.
Your application will be complete once you click "Submit" at the end of the process.

Job Details
Temporary Full Time (CUPE 1329T)
Posting Status
Open to all current Town of Oakville employees and external applicants
Duration
Indefinite Contract

Internal secondment applications are welcome. Please note, however, that members of management will not be considered for secondments into bargaining unit positions.

Temporary Vacancy Reason
Leave of Absence

Closing Date
Applications for this position must be received at oakville.ca no later than 11:59pm on August 30, 2026.

This job posting is for an existing vacancy and therefore will be filled accordingly.

Job Responsibilities

• Preparing PM bus dispatch, dispatch sheets, and maintaining driver/dispatch log.
• Initiating appropriate action in response to service breakdowns, change offs, detours, emergencies, collisions, etc.
• Monitoring and applying work rules to drivers sign up selections (both work week and vacations); preparing and modifying weekly board for the following week and posting in the drivers’ room; preparing bus drivers daily schedules; informing drivers of work assignments for the following day; recording requests for lieu days/floater days.
• Ensures that drivers report on time and to their assigned vehicle on time; processes and records all attendance documentation.
• Preparation of driver’s sign-up board and dispatch sheets as required.
• Recording all information regarding the assigning of drivers i.e. hours worked, sickness, time off, etc.
• Attending Health and Safety meetings, preparing and distributing minutes
• Responsible for all aspects of payroll for driving staff including preparing and uploading approved payroll to finance and recording all overtime and shift premiums for supervisors.
• Responsible for assigning overtime as per the Collective Agreement; recording overtime in O/T book; calculating value of extra time sheets and applying to payroll and hours offered; distributing meal allowances; completing equalization, monitoring, reviewing and approving shift changes and shift assignments in compliance with ESA.
• Completing payroll sheets and posting in Excel daily; investigating and taking appropriate action for payroll errors.
• Daily preparation of spare board as per provisions of the Collective Agreement.
• Processing all necessary forms and paperwork as required by the Collective Agreement.
• Booking of driver’s license renewals.
• Investigating and reporting on public complaints and other incidents as directed.
• Maintaining a good working knowledge of all routes, schedules and regulations so as to provide excellent responses to public inquiries
• A thorough understanding of the UNIFOR 1256 Collective Agreement
• Liaising with other departments when required
• Performing other duties as assigned

Qualifications

• Completion of Grade 12 education plus complementary courses related to computer applications and business administration.
• A minimum of 3 years of office administration experience in a fast-paced unionized environment.
• Experience with payroll administration systems and an understanding of the Employment Standards and the Occupational Health and Safety Acts.
• Good verbal and written communication and public relations skills are desirable attributes
• Must be able to deal effectively with the public in person, via email or over the phone and be able to apply common sense, use good judgment, be courteous, and discrete, to ensure customer satisfaction at all times.
• Must demonstrate an advanced level of proficiency working with spreadsheets and word processing software (Microsoft Word and Excel).
• Must have an excellent command of the English language, both written and oral.
• Good working knowledge of Transit systems would be an asset.
• Must be resourceful and have initiative to work with little supervision.
• Must have strong organizational and time management skills, as well as an understanding of sensitive and confidentiality requirements.
• Must hold and provide a copy of a valid and unrestricted Ontario Driver’s License Class G minimum with a driving record that demonstrates responsible and safe driving behaviour.

DATED: August 21, 2026

The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. The minimum threshold score for each of the testing and interview components of the recruitment process is 75%.

We thank all applicants and advise that only those selected for an interview will be contacted.