Training Specialist

Maarut Inc; Toronto; On-site; CAD 87,000 - 116,000; Full time

Job summary

An innovative company is seeking a Training Specialist to develop and deliver comprehensive training programs for Microsoft Dynamics CE and F&O environments. This role involves creating engaging content tailored for both technical and non-technical users, ensuring effective knowledge transfer and change management. The ideal candidate will possess strong skills in technical training delivery, eLearning authoring, and content creation, using tools like Articulate Storyline and Camtasia. Join a dynamic team where your expertise will enhance learning experiences and drive organizational success.

Qualifications

• Experience delivering technical training for diverse audiences.
• Proficient in eLearning authoring and instructional design.

Responsibilities

• Develop and deliver training for Microsoft Dynamics CE & F&O environments.
• Create engaging training content for technical and non-technical users.

Skills

Technical Training Delivery

eLearning Authoring

Facilitation Techniques

Content Creation

Data Interpretation

Education

Bachelor's Degree in Education or related field

Tools

Articulate Storyline

Camtasia

Vyond

MS Office Suite

Job description

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• Develop and deliver training for CE &FO configured environment
• Provides Microsoft Dynamics CE – F&O application and product training to both technical and non-technical users
• Creating content in various formats that serves users with the information that they need to support training and change management
• Design content to follow standards for inclusive, plain language user-centred design
• Develops, designs and delivers training material to both technical and non-technical users
• Training Needs Assessment, Analysis and Planning
• Training Design, Development and Delivery
• Designing viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
• Deliver system (e.g., feature) demos to business users
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.

Experience and Skill Set Requirements:

Must Haves:

• The ability to demonstrate practical knowledge, experience delivering technical training
• eLearning authoring (instructional design and development)

Nice to Have:

• Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more

Skill Set Requirements:

Mandatory Requirements:

• The ability to demonstrate practical knowledge, experience delivering technical training.
• eLearning authoring (instructional design and development)

Desired Skills and Experience:

• Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
• Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
• Ability and experience in interpreting data and technical documentation for the design and development of training material
• Ability to develop role-based training for a various business users within an organization
• Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
• Familiar with AODA requirements for both interactive e-learning and written manuals.

Training Development and Delivery Skills:

• Develop and deliver training for CE & F&O configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
• Provides Microsoft Dynamics CE – F&O application and product training to both technical and non-technical users. Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
• Creating content in various formats that serves users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.

Technical and Content Creation Skills:

• Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
• Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
• Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.

Communication and Facilitation Skills:

• Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
• Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.

Practical Experience and Application:

• Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
• The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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