Training Specialist - Senior

2iSolutions Inc.; Ontario; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Training Specialist to deliver high-quality technical training in a hybrid work environment. This role involves developing comprehensive training programs tailored to Microsoft Dynamics CE and F&O, ensuring effective knowledge transfer to both technical and non-technical users. The ideal candidate will possess strong skills in eLearning authoring and content creation, utilizing tools like Articulate Storyline and Camtasia. Join a dynamic team where your expertise will shape the future of training and development, making a significant impact on organizational success.

Qualifications

• Experience delivering technical training tailored to Dynamics environments.
• Proficiency in creating versatile training content for diverse audiences.

Responsibilities

• Develop and deliver comprehensive training for Dynamics CE & F&O.
• Create engaging content and facilitate interactive virtual training sessions.

Skills

Technical Training Delivery

eLearning Authoring

Microsoft Dynamics CE & F&O Training

Content Creation

Facilitation Techniques

Education

Bachelor's Degree in Education or Related Field

Tools

Articulate Storyline

Camtasia

Vyond

MS Office Suite

Job description

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RQ09233 - Training Specialist - Senior

Client: Ministry of Public and Business Service Delivery and Procurement

Location: 595 Bay Street, Toronto

Period: 4 months

Start Date: 02-06-2025

End Date: 29-09-2025

Working Hrs: 7.25 Hrs. / day, Toronto, ON

Assignment Type: HYBRID

Must Haves

• The ability to demonstrate practical knowledge, experience delivering technical training
• eLearning authoring (instructional design and development)

Nice to Have

• Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.

Resumes Evaluation/Criteria:

Criteria 1: Training Development and Delivery Skills - 40 Points

• Develop and deliver training for CE (Customer Engagement) & F&O (Finance & Operations) configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
• Provide Microsoft Dynamics CE & F&O application and product training to both technical and non-technical users. Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
• Create content in various formats that serve users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.

Criteria 2: Technical and Content Creation Skills - 30 Points

• Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
• Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
• Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.

Criteria 3: Communication and Facilitation Skills - 20 Points

• Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
• Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.

Criteria 4: Practical Experience and Application - 10 Points

• Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
• The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).

NOTE: If interested, please share your latest resume to [e-mail] / [e-mail]