Senior Training Specialist

CYNET SYSTEMS; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a passionate Training Specialist to develop and deliver engaging technical training. In this role, you will create innovative training content tailored to diverse audiences, utilizing modern eLearning tools and techniques. Your expertise in Microsoft Dynamics CE and F&O will ensure effective knowledge transfer to both technical and non-technical users. Join a dynamic team where your contributions will drive impactful training initiatives and enhance learning experiences across the organization. If you are ready to make a difference in the world of training and development, this opportunity is for you.

Qualifications

• Proven experience in delivering comprehensive technical training.
• Ability to develop engaging training content for diverse audiences.

Responsibilities

• Design and deliver training for Microsoft Dynamics CE & F&O environments.
• Create training content from various sources for effective knowledge transfer.

Skills

Technical Training Delivery

eLearning Authoring

Facilitation Techniques

Microsoft Dynamics CE & F&O

Content Development

Education

Degree in Education or Related Field

Tools

Articulate Storyline

Camtasia

Vyond

MS Office Suite

Job description

Job Description:

Assignment Deliverables:

• Training Needs Assessment, Analysis and Planning
• Training Design, Development and Delivery
• Designing viable approaches to integrate self-paced and instructor-led training within the Training Sandbox environment
• Deliver system (e.g., feature) demos to business users
• Designing storyboards and developing digital training content from various sources including business processes, system test cases, workflows, etc.

Experience and Skillset Requirements:

Candidate Requirements:

• The ability to demonstrate practical knowledge and experience in delivering technical training.
• eLearning authoring (instructional design and development)

Desired Skills and Experience:

• Demonstrated experience delivering IT training
• Experience with designing and delivering training courses using authoring tools such as Articulate Storyline and Rise, Camtasia, Vyond, MS Office Suite, and others
• Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users
• Skilled at leading synchronous, interactive, and engaging virtual training sessions
• Ability to interpret data and technical documentation for training material design and development
• Ability to develop role-based training for various business users
• Extensive knowledge in learning measurement and evaluation, including administering competency-based assessments
• Familiar with AODA requirements for interactive e-learning and written manuals

Resumes Evaluation/Criteria:

Criteria 1: Training Development and Delivery Skills:

• Develop and deliver training for CE & F&O configured environments
• Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer
• Provide Microsoft Dynamics CE & F&O application and product training to both technical and non-technical users
• Extensive experience in delivering training that caters to diverse audiences
• Creating content in various formats to support training and change management
• Proficiency in creating versatile training content supporting effective training and change initiatives

Technical and Content Creation Skills:

• Proficiency with various authoring tools for engaging Dynamics-based training courses
• Expertise in storyboard design and digital content development from diverse sources

Communication and Facilitation Skills:

• Design content adhering to inclusive, plain language, user-centered principles
• Skilled in facilitation techniques to simplify technical concepts for non-technical users
• Experience leading engaging virtual training sessions

Practical Experience and Application:

• Experience with using Microsoft Dynamics CE and F&O platforms in business settings
• Ability to demonstrate practical knowledge and application of Dynamics CE and/or F&O environments