Training Specialist

Alithya; Montreal (administrative region); Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Unlimited vacation plan

24/7 virtual healthcare

Wellness portal access

Online courses & certifications

Tuition reimbursement

Employee Share Purchase Plan

Job summary

Alithya in Montreal is seeking a Training Specialist to design and deliver client solutions in person and virtually, supporting adoption of Dynamics and Power Platform across teams. You’ll develop training content, manage projects, and collaborate with SMEs and client stakeholders to ensure outcomes.

Experience with Microsoft Dynamics 365, Power Platform, and adult learning principles is required. Strong communication and the ability to learn new systems quickly are essential for success in this

Qualifications

• 3+ years of relevant experience with Microsoft Dynamics, Power Platform, or equivalent solutions.
• Experience with Microsoft Dynamics 365 (CRM and ERP).
• Advanced computer skills, including Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Ability to apply Adult Learning Theory to training content and delivery.
• Technological proficiency and quick learner of new systems for training purposes.
• Strong team-facing communication and collaboration with customers and team members.
• Strategic thinking, problem-solving, and decision-making skills.
• Familiarity with Power Platform and Modern Work.
• Proficiency in English to communicate with clients outside Quebec.

Responsibilities

• Deliver client training solutions in person and virtually.
• Develop comprehensive training solutions tailored to project needs.
• Manage projects within required timelines for successful delivery.
• Communicate with internal teams, SMEs, and client stakeholders.
• Create engaging training content (guides, videos, ILT materials).
• Deliver live training with clarity and confidence as needed.
• Design and deliver adoption solutions for key stakeholders and end users.
• Acquire and maintain knowledge of core and supplemental applications.

Skills

MS Dynamics & Power Platform

Adult Learning Theory

Team collaboration

English communication

Learning content delivery

Strategic thinking

Problem solving

Adaptability to new systems

Microsoft Teams

Tools

Microsoft Dynamics 365

Power Platform

Microsoft Teams

SharePoint

Office 365 apps

AI Copilot

Job description

As a Training Specialist, you’ll deliver client solutions in person and virtually to support business goals and drive successful learning outcomes. You’ll support the design, implementation, and delivery of adoption solutions through our Client Learning Services team.

Develop comprehensive training solutions tailored to project needs;

Manage projects within the required timelines to ensure successful delivery;

Communicate effectively and collaborate with internal teams, Subject Matter Experts (SMEs), and client stakeholders to ensure successful delivery;

Understand and adapt to learners' needs while identifying, measuring, and evaluating learner competence and outcomes;

Manage solutions, records, and documentation in compliance with internal and client standards;

Acquire and maintain intermediate knowledge of core and supplemental applications;

Create engaging and effective training content for various delivery methods and platforms, including guides, videos, and Instructor-Led Training (ILT) materials;

Deliver live training with clarity and confidence as needed;

Design, develop, and deliver adoption solutions for key stakeholders and end users.

Keys to your success

3+ years of relevant experience with Microsoft Dynamics, Power Platform, or equivalent solutions;

Experience with Microsoft Dynamics 365 (CRM and ERP);

Advanced computer skills, including Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook;

Capability to develop and deliver training presentations and materials while applying Adult Learning Theory principles;

Technological proficiency and the ability to quickly learn new systems for training purposes;

Strong team-facing communication skills and demonstrated success collaborating with customers and team members;

Strategic thinking, problem-solving, and decision-making skills.

Previous experience with Microsoft AI/Copilot and/or Microsoft Dynamics CE/CRM;

Familiarity with Power Platform and Modern Work.

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a daily basis with clients outside of Quebec.

Our mission, your future

As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each other to new heights.

Ready to leave your mark on engaging mandates and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!

Our offer

Balance that works for you:

Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.

Support for your well-being:

Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.

Continuous growth and learning:

Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.

Ownership with opportunity:

Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.

Our commitments

Equal employment opportunity:

Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.

An inclusive path to success:

Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations , we welcome you to contact us. For more information, please visit our accessibility page:https://www.alithya.com/en/accessibility .