Training Specialist

Socket.dev; Montreal (administrative region); Hybrid; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible work options

Unlimited vacation plan

24/7 virtual healthcare

Tuition reimbursement

Access to online courses

Job summary

Alithya is seeking a Training Specialist to deliver client solutions in person and virtually, supporting learning outcomes across the Client Learning Services team.

You will design, implement, and deliver adoption solutions, develop training content, and manage projects to ensure timely delivery while aligning with learner needs.

Qualifications

• 3+ years of experience with Microsoft Dynamics, Power Platform, or equivalent.
• Experience with Microsoft Dynamics 365 (CRM/ERP).
• Strong proficiency in MS Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
• Ability to apply Adult Learning Theory to training design.
• Technological proficiency and rapid learning of new systems.
• Strong collaboration with customers and internal teams.
• Strategic thinking, problem-solving and decision-making skills.

Responsibilities

• Develop comprehensive training solutions tailored to project needs.
• Manage projects within required timelines to ensure delivery.
• Collaborate with SMEs and client stakeholders for successful delivery.
• Assess learners' needs and measure competence and outcomes.
• Create engaging training content for guides, videos and ILT materials.
• Deliver live training with clarity and confidence as needed.
• Design and deliver adoption solutions for key stakeholders.

Skills

Microsoft Dynamics 365 CRM/ERP

Power Platform

Adult Learning Theory

Microsoft Teams

SharePoint

Microsoft Office (Word/Excel/PowerPt/\

Education

Bachelor's degree

Tools

Microsoft Teams

SharePoint

Word

Excel

PowerPoint

Outlook

Job description

Your role, your impact

As a Training Specialist,you’ll deliver client solutions in person and virtually to support business goals and drive successful learning outcomes. You’ll support the design, implementation, and delivery of adoption solutions through our Client Learning Services team.

Responsibilities

Your day-to-day

• Develop comprehensive training solutions tailored to project needs;

• Manage projects within the required timelines to ensure successful delivery;

• Communicate effectively and collaborate with internal teams, Subject Matter Experts (SMEs), and client stakeholders to ensure successful delivery;

• Understand and adapt to learners' needs while identifying, measuring, and evaluating learner competence and outcomes;

• Manage solutions, records, and documentation in compliance with internal and client standards;

• Acquire and maintain intermediate knowledge of core and supplemental applications;

• Create engaging and effective training content for various delivery methods and platforms, including guides, videos, and Instructor-Led Training (ILT) materials;

• Deliver live training with clarity and confidence as needed;

• Design, develop, and deliver adoption solutions for key stakeholders and end users.

Qualifications

Keys to your success

• 3+ years of relevant experience with Microsoft Dynamics, Power Platform, or equivalent solutions;

• Experience with Microsoft Dynamics 365 (CRM and ERP);

• Advanced computer skills, including Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook;

• Capability to develop and deliver training presentations and materials while applying Adult Learning Theory principles;

• Technological proficiency and the ability to quickly learn new systems for training purposes;

• Strong team-facing communication skills and demonstrated success collaborating with customers and team members;

• Strategic thinking, problem-solving, and decision-making skills.

Extra edge

• Bachelor's degree;

• Previous experience with Microsoft AI/Copilot and/or Microsoft Dynamics CE/CRM;

• Familiarity with Power Platform and Modern Work.

Language skills

• English: Proficient

• French: Proficient

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a daily basis with clients outside of Quebec.

Our mission, your future As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each other to new heights. Ready to leave your mark on engaging mandates and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!

Our offer

• Balance that works for you:Work-lifebalancehelps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.

• Support for your well-being:Our benefits are designed withoptimalhealth and wellness in mind.You’llhave access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental,emotionaland financial well-being.

• Continuous growth and learning:Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.

Our commitments

• Equal employment opportunity:Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.

• An inclusive path to success:Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If yourequireanyaccommodations, we welcome you to contact us. For more information, please visit our accessibility page: https://www.alithya.com/en/accessibility.