Training Coordinator (Edmonton)

Brandt Group of Companies; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Advancement opportunities

Benefits package

Pension and RRSP

Job summary

Brandt Group of Companies in Edmonton seeks a Training Coordinator to grow the Operator Safety Training business in Alberta. This role manages sales processes, cert issuance, and coordination of local training delivery.

You will educate clients, build relationships, and coordinate with customers for regional training centers, LMS bookings, payments, and program promotions. Strong organization and communication are essential.

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to meet deadlines in a fast-paced environment.
• Excellent communication and presentation skills.
• Experience in sales or client-facing roles is preferred.

Responsibilities

• Administer sales processes and certificate issuance.
• Educate clients by understanding needs and recommending training solutions.
• Develop client relationships to increase sales and satisfaction.
• Prospect new clients and promote programs.
• Coordinate training schedules and LMS bookings.
• Manage payments per company procedures.
• Prepare customer status and prospect reports.
• Coordinate regional training sessions, on-site or in-class.

Skills

Sales experience

Customer service

Communication skills

Organization

Tools

Learning Management System (LMS)

Microsoft Office (Excel, Word)

Job description

Brandt is currently seeking a Training Coordinator for our Edmonton location.

This position is responsible for the growth of the Operator Safety Training business in the Alberta region.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Administration of sales processes and certificate issuing
• Keep current on clients' business activities and needs
• Educate and advise clients by understanding their needs and recommending customized training solutions from our safety, compliance, and workforce development programs.
• Develop and maintain strong relationships with new and existing clients with the goal of increasing sales and customer satisfaction
• Regularly prospect and cold call new clients to discuss new promotions and program
• Develop marketing and promotion strategies for the designated region
• Prepare customer status reports, including but not limited to sales call activity, closing, follow-up, and prospect reports as required
• Coordinate the delivery of ongoing local product knowledge and application training
• Handle all training inquiries for the Operator Safety training business line in the region and book/assign applicable courses via the Learning Management Systems (LMS)
• Develop and coordinate with customers the training schedule for regional training centers and coordinate in-class, on-site training sessions.
• Manage and process payments in accordance with company procedures
• Other duties as required

What We Look For

• Ability to work in a fast-paced sales environment
• Candidates must be detail-oriented, with good organization skills
• Must be able to meet expected deadlines
• Strong customer service skills
• Highly motivated and self-directed
• Excellent communication, presentation, and organizational skills
• Ability to build relationships and prospect new accounts
• Sales industry experience and/or a comprehensive knowledge of material handling, powered mobile equipment, and heavy equipment considered an asset
• Interpret and apply federal, provincial, and industry Occupational Health & Safety (OH&S) regulations
• Familiar with Learning Management Systems (LMS)
• Must be familiar with Microsoft Office and office products (Excel, Word)

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions
• Continuous Learning: through on-the-job training and educational opportunities
• Opportunities for advancement within a growing company that values initiative and teamwork
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing
• Retirement savings programs: Pension and RRSP programs to help you invest in your future

When you work for Brandt, we work for you. It’s as simple as that.