Trainer - Production

Tim Hortons | McCluskey Group; Ottawa; On-site; CAD 23,000 - 29,000; Full time

Job summary

Tim Hortons in Ottawa, Ontario is seeking a Production Trainer to coach and train new hires on our standards and procedures. You will work with both front of house and back of house staff to uphold our high levels of product quality, speed, hospitality, safety, and cleanliness on a daily basis.

This full-time, permanent role offers a competitive starting wage of $18.20/hour and a positive, supportive environment where team members can grow and succeed.

Qualifications

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with your team and our guests.
• 1 year Tim Hortons experience preferred at minimum.
• Excellent communication skills.
• Passion for coaching and mentoring.
• Ability to work any time of day, including weekends.

Responsibilities

• Coach and train new hires on Tim Hortons standards and procedures.
• Teach front of house and back of house operations to team members.
• Ensure daily practices meet product quality, speed, hospitality, and cleanliness standards.
• Create a positive and fun work environment that supports employee success.

Skills

Guest service

Coaching & mentoring

Communication

Team leadership

Food safety

Job description

In this role, the Production Traineris responsible for coaching and teaching all new hires on all of our standards and procedures, meanwhileworking with existing team members to ensure our company standards are met consistently in all of our daily practices.The Trainer works directly with our team members teaching all front of house and/or back of house procedures. They ensure that our Team Members adhere to our high level of standards with regards toproduct quality, speed of service, hospitality, food safety, and cleanliness during the shift, all while creating a positive and fun work environment where all employees can succeed.

Job Types: Full-time, Permanent

Salary: From $18.20 per/hour

Candidate Requirements

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with your team and our guests
• Have strong operational experience (preferred 1 year Tim Hortons Experience at a minimum)
• Have excellent communication skills
• Have a passion for coaching and mentoring
• Are able to work any time of day, including weekends

Requirements

Minimum 1 year Food Production Experience

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.