Trainer - Front of House

Tim Hortons | McCluskey Group; Petawawa; On-site; CAD 21,000 - 29,000; Full time

Job summary

Tim Hortons is seeking a Trainer who will coach and teach all new hires on our standards and procedures, while ensuring current team members meet our high standards in daily practices. You will train front of house and back of house staff, maintaining product quality, service speed, hospitality, food safety, and cleanliness—while fostering a positive, fun work environment.

Demonstrated passion for guest service, relationship-building, and coaching is essential; ability to work weekends and

Qualifications

• Passion for guest service and creating exceptional guest experiences.
• Strong relationships with team members and guests.
• Operational experience; Tim Hortons experience preferred (1 year).
• Excellent communication skills.
• Passion for coaching and mentoring.
• Able to work any time of day, including weekends.

Responsibilities

• Coach and teach new hires on standards and procedures.
• Ensure team adheres to quality, speed, hospitality, food safety, and cleanliness.
• Create a positive and fun work environment for staff success.

Skills

Guest service

Team relationships

Excellent communication

Coaching and mentoring

Weekend availability

Job description

Description

In this role, the Traineris responsible for coaching and teaching all new hires on all of our standards and procedures, meanwhileworking with existing team members to ensure our company standards are met consistently in all of our daily practices.The Trainer works directly with our team members teaching all front of house and/or back of house procedures. They ensure that our Team Members adhere to our high level of standards with regards toproduct quality, speed of service, hospitality, food safety, and cleanliness during the shift, all while creating a positive and fun work environment where all employees can succeed.

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with your team and our guests
• Have strong operational experience (preferred 1 year Tim Hortons Experience at a minimum)
• Have excellent communication skills
• Have a passion for coaching and mentoring
• Are able to work any time of day, including weekends

Job Types: Full-time, Permanent

Salary: From $18.20 per/hour

Requirements

Minimum 1 year Tim Hortons Experience

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.