Team Member

Ontario Trillium Foundation; Milford; On-site; CAD 16,531,000 - 23,419,000; Full time

Benefits offered by this job

Employee meal discount

Premium rate of pay

Tip sharing

Health benefits (available to full‑tim

Pension plan (available to full-time)

Job summary

Tim Hortons in Canada is seeking a Team Member to be the friendly face delivering great guest service, keeping the dining area clean, and assisting with order accuracy. You’ll greet guests, prepare beverages and food, and ensure safety and quality in a fast-paced environment.

This role offers flexible shifts, meal discounts, tip sharing, and benefits for full-time team members after six months. The ideal candidate is customer-focused, able to stand for long periods, and comfortable working in a

Qualifications

• Friendly, customer-focused attitude.
• Ability to work in a fast-paced environment.
• Basic knowledge of food safety and cleanliness.
• Previous experience in Quick Service is a plus, but not required.
• Must be able to stand for long periods, lift and carry up to 25 lbs., and perform tasks involving reaching and bending.

Responsibilities

• Greet guests promptly with a smile, eye contact, and a friendly attitude.
• Accurately take and repeat orders to ensure correctness.
• Prepare food and beverages according to company standards, ensuring quality and freshness.
• Maintain cleanliness and organization in the dining room, drive-thru, and kitchen.
• Ensure all food products are kept at the correct temperatures and follow safety guidelines.
• Respond quickly and professionally to guest concerns or complaints, ensuring resolution.
• Use proper sanitation practices, including handwashing and cleaning duties.
• Work efficiently and maintain speed of service to meet guest needs, especially during busy periods.
• Follow all restaurant policies, procedures, and safety regulations.

Skills

Friendly attitude

Fast-paced environment

Food safety basics

Customer service

Stand for long periods

Job description

Opportunity, flexibility, and new challenges every day! When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, co-workers are your friends, and simple acts create lasting impressions. We’d love for you to join the team because it’s the people who make Tims, Tims. And we’re looking for people like you!

As a Team Member, you'll be the face of Tim Hortons, delivering exceptional guest service with a friendly smile. You'll play a key role in keeping the restaurant clean and organized, ensuring every food and beverage meets our high-quality standards. From greeting guests and preparing orders to maintaining a safe and clean environment, your positive attitude and commitment will make a lasting impact on every guest's experience.

Key Responsibilities

Greet guests promptly with a smile, eye contact, and a friendly attitude.

Accurately take and repeat orders to ensure correctness.

Prepare food and beverages according to company standards, ensuring quality and freshness.

Maintain cleanliness and organization in the dining room, drive-thru, and kitchen.

Ensure all food products are kept at the correct temperatures and follow safety guidelines.

Respond quickly and professionally to guest concerns or complaints, ensuring resolution.

Use proper sanitation practices, including handwashing and cleaning duties.

Work efficiently and maintain speed of service to meet guest needs, especially during busy periods.

Follow all restaurant policies, procedures, and safety regulations.

Please note that this is not an exhaustive list of duties, and additional tasks may be assigned as necessary.

Qualifications

Friendly, customer-focused attitude.

Ability to work in a fast-paced environment.

Basic knowledge of food safety and cleanliness.

Previous experience in Quick Service is a plus, but not required.

Must be able to stand for long periods, lift and carry up to 25 lbs., and perform tasks involving reaching and bending.

Employee meal discount

Premium rate of pay

Tip sharing

Health benefits (available to full-time employees after 6 months)

Pension plan (available to full-time employees after 6 months)

Company Information

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.