Tim Hortons Supervisor, Full Time

Compass Group Canada; Hamilton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Great culture

Health benefits

Diversity & inclusion

Job summary

Compass Group Canada is seeking a capable operations assistant to supervise multiple food service units, including Tim Hortons, under the guidance of the Food Service Managers and Executive Chef. You will oversee menu item production, cash readings, staff scheduling, and training while helping resolve labour relations and tracking weekly inventories, sales revenue, and costs.

Your role includes promoting positive communication with café patrons, completing health and safety audits, and ensuring

Qualifications

• Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.

Responsibilities

• Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.

Skills

Staff supervision

Staff scheduling

Hiring & training

Food safety HACCP

WHMIS compliance

Customer service

Job description

• Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Complete weekly audit checklist on Health and Safety, Quality Assurance and Financial Controls.
• Complete weekly external brand audit, identify corrective action and follow up.
• Monthly Action planning to achieve revenue targets, speed of service and budget compliance.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

• Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Complete weekly audit checklist on Health and Safety, Quality Assurance and Financial Controls.
• Complete weekly external brand audit, identify corrective action and follow up.
• Monthly Action planning to achieve revenue targets, speed of service and budget compliance.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.