Tim Hortons General Help Part Time Weekends/On Call

COMPASS GROUP CANADA; Hamilton; Hybrid; CAD 22,000 - 31,000; Full time

Job summary

COMPASS GROUP CANADA is seeking a General Helper to prepare, present and serve meals and drinks, ensuring quality and presentation in a fast-paced environment.

You will take guest orders with hospitality, handle beverages, build sandwiches, operate ovens and maintain safety and cleanliness across BOH and FOH areas.

This role emphasizes teamwork, timely service, and resolving guest concerns to ensure a positive dining experience.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

Responsibilities

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Skills

Hospitality

Guest service

Customer service

Tools

Ovens

Egg cookers

Food prep equipment

Waste, sanitation tools

Job description

Job Summary

The General Helper will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

How you will Make an Impact:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.


• Prepare different types of beverages according to standards including marking lids and pots.


• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.


• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.


• Ensure all showcase specifications are met.


• Cleaning of the production area and back of the house area on a daily basis.


• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.


• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.


• Maintain cleanliness of equipment each shift.


• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.


• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Qualifications:

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.


• Be able to work under pressure while maintaining food safety standards.


• Have a passion for serving, making food and beverages and good time management.


• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.


• Enjoy working with a successful team in a safe environment.


• Have a strong work ethic, be punctual and responsible.


• Previous experience in guest service field is an asset.

The hourly wage rate for this position is $19.10. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.