TESTING ONLY/DO NOT APPLY/TESTING ONLY

Allied Universal Security Services; Calgary; On-site; CAD 55,000 - 82,000; Full time

Job summary

Allied Universal Security Services is seeking a Security Supervisor in Calgary to lead the mobile patrol team, coordinate scheduling and training, and enforce policies. The role focuses on ensuring safety and service quality for clients and assets.

Responsibilities include crisis management, route optimization, incident reporting, and collaboration with clients and law enforcement. A supervisory background and security licenses are essential.

Qualifications

• High school diploma or equivalent.
• Valid drivers’ license.
• Valid provincial Security Guard License.
• Minimum of two (2) years of experience in security operations.
• Minimum of one (1) year supervisory or leadership experience.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Proficient in Outlook, Word, Excel, Power Point, Microsoft Suite.
• Excellent oral and written communication skills.
• Ability to make sound decisions under pressure and respond effectively to emergency situations.
• Proven ability to effectively prioritize activities through time management skills.
• Skilled in de-escalation techniques.

Responsibilities

• Supervise and coordinate the activities of the mobile patrol security professionals, including scheduling, training, and performance management; provide leadership and guidance, coaching, mentoring, and enforcing company policies and procedures
• Implement crisis management protocols, including evacuation procedures, communication strategies, and resource allocation, to ensure the safety and security of personnel and assets. Serve as the primary point of contact for clients, addressing concerns, providing updates, and ensuring satisfaction with security services
• Monitor patrol routes and schedules to optimize coverage and response times, adjusting as needed to address emerging threats or vulnerabilities
• Coordinate with clients, property managers, and law enforcement agencies as needed to address security concerns and incidents
• Maintain accurate records of patrol activities, incidents, and observations, and prepare detailed reports for management and clients
• Ensure that patrol vehicles and equipment are properly maintained and in good working condition, reporting any issues or deficiencies for prompt resolution
• Stay informed about security trends, threats, and best practices, and make recommendations for enhancements to patrol procedures and protocols
• Foster a positive and collaborative work environment within the mobile patrol unit, promoting teamwork, morale, and a strong commitment to safety and security

Skills

Leadership

Time management

Communication

De-escalation

Security procedures

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

RESPONSIBILITIES

• Supervise and coordinate the activities of the mobile patrol security professionals, including scheduling, training, and performance management; provide leadership and guidance, coaching, mentoring, and enforcing company policies and procedures
• Implement crisis management protocols, including evacuation procedures, communication strategies, and resource allocation, to ensure the safety and security of personnel and assets. Serve as the primary point of contact for clients, addressing concerns, providing updates, and ensuring satisfaction with security services
• Monitor patrol routes and schedules to optimize coverage and response times, adjusting as needed to address emerging threats or vulnerabilities
• Coordinate with clients, property managers, and law enforcement agencies as needed to address security concerns and incidents
• Maintain accurate records of patrol activities, incidents, and observations, and prepare detailed reports for management and clients
• Ensure that patrol vehicles and equipment are properly maintained and in good working condition, reporting any issues or deficiencies for prompt resolution
• Stay informed about security trends, threats, and best practices, and make recommendations for enhancements to patrol procedures and protocols
• Foster a positive and collaborative work environment within the mobile patrol unit, promoting teamwork, morale, and a strong commitment to safety and security

QUALIFICATIONS (MUST HAVE)

• High school diploma or equivalent
• Valid drivers’ license
• Valid provincial Security Guard License
• Minimum of two (2) years of experience in security operations
• Minimum of one (1) year supervisory or leadership experience
• Flexibility to work various shifts, including nights, weekends, and holidays, as needed
• Proficient in Outlook, Word, Excel, Power Point, Microsoft Suite
• Excellent oral and written communication skills
• Ability to make sound decisions under pressure and respond effectively to emergency situations
• Proven ability to effectively prioritize activities through time management skills
• Skilled in de-escalation techniques
• Proficiency in security procedures, protocols, and emergency response techniques

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Additional education or training in security management or related field

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.