Security Shift Supervisor - Mobile Patrol

Allied Universal; London; On-site; CAD 22,446 - 31,968; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Employee assistance programs

Company discounts and perks

Job summary

A leading security services provider is hiring a part-time Security Shift Supervisor - Mobile Patrol in London, Ontario. The role involves supervising a mobile security team, ensuring safety protocols, and maintaining client relations. Strong communication skills and supervisory experience are essential. Ideal candidates will have a high school diploma, a valid driver's license, and a security guard license. This position offers $19.75 per hour with flexible weekend shifts.

Qualifications

• Minimum of 1-2 years of experience in security operations.
• Minimum of one year supervisory or leadership experience.
• Flexibility to work various shifts, including nights, weekends, and holidays.

Responsibilities

• Supervise and coordinate activities of the mobile patrol security team.
• Implement crisis management protocols and ensure personnel safety.
• Serve as primary point of contact for clients and address concerns.
• Conduct mobile patrols and monitor patrol routes.

Skills

Supervision

Crisis management

Client interaction

Time management

Communication

Decision making

De-escalation techniques

Education

High school diploma or equivalent

Valid driver's license - Class G

Valid Security Guard License

First aid and CPR

Tools

Microsoft Suite

Job description

Security Shift Supervisor - Mobile Patrol

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal® we pride ourselves on fostering a promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions.

Job Description

Allied Universal® is hiring a Mobile Security Supervisor. The Mobile Security Supervisor is responsible for leading and managing a mobile security unit, encompassing leadership, coordination, client interaction, incident response, training, equipment maintenance, and compliance. The Mobile Security Supervisor will maintain a proactive approach in ensuring the safety and security of personnel, assets and premises under their supervision. The Supervisor will respond promptly to security incidents, emergencies or alarms, coordinating with appropriate authorities and stakeholders as needed.

Job Title: Security Shift Supervisor - Mobile Patrol
Job Location: London, ON
Job Type: Part - Time
Pay Rate: $19.75 per hour
Shifts: Part Time: Saturday & Sunday 16:00 – 00:30

RESPONSIBILITIES

• Supervise and coordinate the activities of the mobile patrol security professionals, including scheduling, training, and performance management; provide leadership and guidance, coaching, mentoring, and enforcing company policies and procedures.
• Implement crisis management protocols, including evacuation procedures, communication strategies, and resource allocation, to ensure the safety and security of personnel and assets.
• Serve as the primary point of contact for clients, addressing concerns, providing updates, and ensuring satisfaction with security services.
• Monitor patrol routes and schedules to optimize coverage and response times, adjusting as needed to address emerging threats or vulnerabilities.
• Coordinate with clients, property managers, and law enforcement agencies as needed to address security concerns and incidents.
• Maintain accurate records of patrol activities, incidents, and observations, and prepare detailed reports for management and clients.
• Ensure that patrol vehicles and equipment are properly maintained and in good working condition, reporting any issues or deficiencies for prompt resolution.
• Stay informed about security trends, threats, and best practices, and make recommendations for enhancements to patrol procedures and protocols.
• Foster a positive and collaborative work environment within the mobile patrol unit, promoting teamwork, morale, and a strong commitment to safety and security.
• Conduct mobile patrols of designated areas, including parking lots, premises, and other high-traffic areas, to deter unauthorized activity and ensure the safety of personnel and property.
• Interact with clients, visitors, and employees, providing assistance, directions, and information as needed while enforcing security policies.
• Report any security incidents, accidents, or hazards immediately to supervisors or appropriate authorities, documenting observations and actions taken.
• Collaborate with law enforcement, emergency responders, and other security personnel to coordinate responses to incidents and emergencies effectively.
• Maintain accurate logs and records of patrol activities, incidents, and observations, ensuring compliance with company policies and regulatory requirements.
• Participate in training sessions and professional development opportunities to enhance skills and knowledge of security procedures, emergency response protocols, and relevant regulations.
• Conduct risk assessments and security audits of client premises, identifying vulnerabilities and recommending security enhancements to mitigate risks.

QUALIFICATIONS (MUST HAVE)

• High school diploma or equivalent.
• Valid drivers’ license - Class G licence with clear driver’s abstract.
• Valid provincial Security Guard License.
• Valid First aid and CPR.
• Minimum of 1-2 years of experience in security operations.
• Minimum of one (1) year supervisory or leadership experience.
• Flexibility to work various shifts, including nights, weekends, and holidays, as needed.
• Proficient in Outlook, Word, Excel, Power Point, Microsoft Suite.
• Excellent oral and written communication skills.
• Ability to make sound decisions under pressure and respond effectively to emergency situations.
• Proven ability to effectively prioritize activities through time management skills.
• Skilled in de-escalation techniques.
• Proficiency in security procedures, protocols, and emergency response techniques.

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Additional education or training in security management or related field.

Disclaimer

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references. In addition, mobile security professionals will undergo the company's driving training test.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID: 2026-1509410