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great lion canada

Banff

On-site

CAD 100,000 - 105,000

Full time

12 days ago
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Benefits offered by this job

Complimentary meal
Employee travel program
Mountain Explorer Travel Program
Outlet discounts

Job summary

Fairmont Hotels & Resorts is seeking an Assistant Director, Food & Beverage in Banff. You will lead a large, engaged team of outlet managers and supervise seasonal outlets to ensure outstanding guest experiences and profitable operations.

You will recruit leaders, analyze trends, develop promotions, and drive revenue through strong people leadership and community partnerships. Must be eligible to work in Canada; incentives include staff meals and travel discounts.

Qualifications

  • Senior leadership experience in Food & Beverage.
  • Strong recruitment and people management skills.
  • Proven ability to forecast and drive profits.

Responsibilities

  • Lead a team of 10 outlet managers and 30 assistants to deliver exceptional guest experiences.
  • Oversee opening and closing of seasonal outlets.
  • Develop promotional and sales events to maximize revenue.
  • Recruit and develop F&B leaders; manage succession planning.
  • Forecast monthly revenue and analyze trends for profit optimization.
  • Build relationships with groups and suppliers to secure bookings and pricing.

Skills

Leadership
Recruitment
Forecasting
Team management
Customer service
Problem solving
AI literacy

Tools

Microsoft Windows

Job description

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

Competitive Salary

Competitive Salary: $100,000-$105,000 gross annually, based on previous experience & education

What you will be doing
  • Consistently offer professional, friendly and engaging service
  • Leading a team of 10 outlet managers (30 Asst F&B management supports) and working with the banquet team in delivering an exceptional guest experience
  • Recruit outlet managers and support in recruitment of all Food & Beverage leaders
  • Oversee the opening and closing of seasonal outlets
  • Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
  • Direct and assist in the development and implementation of promotional and sales events
  • Guide and develop outlets managers while executing individual(s) succession plans
  • Constantly seek out new revenue driving initiatives
  • Forecast monthly revenue for the outlets
  • Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
  • Be an ambassador of the community and participate in local events
  • Maintain a strong relationship with suppliers and negotiate the best possible prices
  • An active member in hotel committees
  • Conduct regular research of direct competition
  • Develop detailed design briefs for capital projects
  • Other duties as assigned
Qualifications
  • Previous Food & Beverage experience in a senior leadership role required
  • Computer literate in Microsoft Window applications required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environmentی
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to to understand and work with AI
Additional Information
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

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