Telehealth Patient and Family Committee - Volunteer

Medavie; Remote; Full time

Job summary

A health care organization is seeking community-minded individuals to join the Patient and Family Advisory Committee in TeleHealth Services. Ideal candidates have personal or caregiver experience with TeleHealth and a desire to improve health care services. These are volunteer positions, requiring 3-4 annual meetings and input on service priorities.

Qualifications

• Experience as a patient or family member/caregiver with TeleHealth Services within the last 12 months.
• Ability to look at issues from multiple perspectives.
• Interest in contributing positively to health care services.

Responsibilities

• Provide input into TeleHealth Services.
• Attend 3-4 meetings annually, can be remote.
• Share honest points of view respectfully.

Job description

Position Type:
Permanent
*

Closing date:

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.

Emergency Medical Care Inc. has made a commitment to involve citizens in establishing priorities and making decisions that matter to them and impact their lives, our community and the sustainability of our health care system.

The EMC TeleHealth Patient and Family Advisory Committee is committed to providing excellent care for the patients and families of our communities. We are looking for Patient and Family Advisors to provide input into our TeleHealth Services.

We are seeking 2-4 community-minded individuals to bring a patient and/or family/caregiver point of view and voice. No special knowledge or skills are needed. The ideal person is someone who can use their experience as a patient or family member/caregiver to help shape the care we provide.

Those selected will have one or more of the qualifications below:

• Personal or family/caregiver experience with TeleHealth Services (Nova Scotia 811, Prince Edward Island 811, Tobacco Free Nova Scotia) within the last 12 months.
• Community or organization partner representative, whose members utilize or refer to TeleHealth services.
• Be 18 years of age or older.
• Can look at issues from more than one point of view.
• Can share honest points of view in a respectful way.
• Be reflective of the diverse populations and perspectives in our community.
• Previous volunteer experience is an asset.
• Interested in making a positive contribution to health care services.

Additional requirements:

• Sign a confidentiality agreement.
• Provide a Criminal Background Check (completed within the past 12 months) or be willing to obtain one.
• Declare any potential conflicts of interest.
• Be available to attend daytime business hours meetings in Dartmouth with the option of attending remotely by video/teleconference.
• Be able to commit to attend (3-4) meetings annually. Individuals can live anywhere geographically within Nova Scotia or PEI

Please note: These are volunteer positions. Current EMC staff, community health board members and elected officials are not eligible to apply. If this opportunity is of interest, send a letter and/ or resume telling us why you are interested and why you believe you should be selected to join the EMC TeleHealth Patient and Family Advisory Committee . Applications can be emailed to ( [e-mail]). The deadline for applications is ( August 15, 2025 ).

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.