Technology Services Director — AI, Security & Innovation

University of Toronto

Toronto

On-site

CAD 107,000 - 178,000

Full time

8 days ago
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

The University of Toronto is seeking a Director, Technology Services within the Faculty of Information on the St. George campus in downtown Toronto.

You will lead the IT team, drive technology strategy, and oversee budgets, security, and service delivery for faculty-wide information systems. You will coordinate with central IT offices and academic leadership to advance innovative solutions, instructional technology, research support, and emerging technologies while ensuring privacy and data

Qualifications

  • University degree in computer science, or the equivalent acceptable combination of education and experience; master’s degree preferred.
  • Seven or more years of progressive responsibility working in the field of information systems and technology, with demonstrated technical knowledge/skills in a wide range of client/server environments, internet/intranet technologies, and data and internet security.
  • Experience in policy formulation, project management, network systems, web-enabled database systems, management of daily operations, end user support, disaster recovery, and staff IT training.
  • Experience identifying and leveraging available technologies and resources for varied stakeholder needs.
  • Experience achieving operational efficiencies and excellence through integrated planning.
  • Knowledge of academic environment and policies and procedures related to IT management, privacy legislation, and confidentiality. Minimum of five years of management experience in a unionized environment.

Responsibilities

  • Lead the IT team and manage annual capital budgets; align IT programs with Faculty objectives.
  • Define metrics based on Faculty objectives and ensure integrity, reliability, and security of information systems.
  • Plan and sustain a comprehensive IT environment including instructional design, help desk, web and audiovisual services, and research technology support.
  • Develop and implement short-term and long-term technology strategies across all technology services; manage enterprise systems and faculty-specific needs.
  • Oversee information security planning, establish IT goals and standards, and liaise with university partners and committees.
  • Collaborate with central offices to leverage enterprise platforms while balancing enterprise services with faculty-level services.
  • Foster a service-oriented culture with KPIs, drive continual improvement, and deliver quality service to faculty and staff.

Skills

Leadership
Strategic planning
Communication skills
Interpersonal skills
Customer service
Analytical skills
Team leadership
Supervisory skills

Education

Bachelor's degree in Computer Science
Master's degree preferred

Tools

AMS
Microsoft products
SMS
IIS servers
Software development lifecycle
Cloud platforms
Cybersecurity
Database management

Job description

The University of Toronto is seeking a Director, Technology Services within the Faculty of Information on the St. George campus in downtown Toronto.

You will lead the IT team, drive technology strategy, and oversee budgets, security, and service delivery for faculty-wide information systems. You will coordinate with central IT offices and academic leadership to advance innovative solutions, instructional technology, research support, and emerging technologies while ensuring privacy and data

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Director, Technology Services
Director, Technology Services

University of Toronto • Toronto

Hybrid
CAD 150,000 - 190,000
Manager, Information Technology (Research Computing)
Manager, Information Technology (Research Computing)

University of Toronto • Ontario

On-site
CAD 120,499 - 140,583
Hybrid work arrangement
Comprehensive benefits
Professional development opportunities
Director of Client Technology Services & IT Transformation
Director of Client Technology Services & IT Transformation

Fanshawe College • London

On-site
CAD 120,000 - 170,000
Comprehensive Pension & Benefits
Vacation
Tuition & Professional Development
+1
Service and Technology Delivery Lead
Service and Technology Delivery Lead

University of Toronto • Toronto

On-site
CAD 103,000 - 132,000
Director, HR Technology & Systems — Strategy & Change
Director, HR Technology & Systems — Strategy & Change

Info-Tech Research Group • Toronto

Hybrid
CAD 120,000 - 180,000
Senior Technical Lead
Senior Technical Lead

University of Toronto • Toronto

On-site
CAD 119,000 - 145,000
Chief Information Security Officer
Chief Information Security Officer

University of Alberta • Edmonton

On-site
CAD 180,000 - 240,000
AI Adoption & Solutions Specialist (2-Year Term)
AI Adoption & Solutions Specialist (2-Year Term)

Ontario University Athletics • Oshawa

On-site
CAD 81,000 - 100,000
AI Solutions and Adoption Specialist - Limited Term
AI Solutions and Adoption Specialist - Limited Term

Ontario University Athletics • Oshawa

On-site
CAD 81,000 - 100,000
Systems & Data Lead for Student Success
Systems & Data Lead for Student Success

University of Toronto • Toronto

On-site
CAD 70,000 - 95,000