AI Adoption & Solutions Specialist (2-Year Term)

Ontario University Athletics; Oshawa; On-site; CAD 81,000 - 100,000; Full time

Job summary

Ontario Tech University seeks an AI Solutions and Adoption Specialist to advance responsible AI across campus. You will train users, pilot agentic AI workflows, and support deployment of approved tools with a strong focus on security, privacy, and accessibility.

You will collaborate with IT Services and academic units, develop adoption plans, and ensure alignment with university policies while driving continuous improvement and governance in AI initiatives.

Qualifications

• Working knowledge of Microsoft 365
• Microsoft Copilot
• Copilot Studio
• Azure AI Foundry
• Google Gemini
• Google Workspace AI capabilities, or similar enterprise/postsecondary AI platforms
• Understanding of agentic AI, prompt development, retrieval-augmented generation, knowledge grounding, workflow automation
• Understanding of privacy, security, accessibility, responsible AI, data governance, records management, and institutional risk
• Knowledge of user adoption, change support, training development, consultation, documentation, and service enablement.
• Strong communication, facilitation, consultation, analytical, and problem‑solving skills; ability to create documentation, training materials, user guides, process maps, adoption plans, implementation resources, and support materials

Responsibilities

• AI education, training, and user enablement (25%): deliver training, workshops, office hours, demonstrations, AI literacy materials, prompt guidance, knowledge articles, user guides, and practical guidance for non-technical users.
• AI adoption, engagement, and change support (25%): develop adoption plans, communications, engagement activities, success measures, and feedback mechanisms; monitor adoption patterns and barriers.
• AI consultation, requirements gathering, and solution planning (20%): identify business objectives, process challenges, user requirements, and AI opportunities; assess feasibility, value, risk, data needs, supportability, accessibility, privacy, security, and institutional alignment.
• AI solution development, piloting, testing, and support (20%): design, configure, develop, test, and support agentic AI solutions, conversational agents, knowledge assistants, workflow automations, and AI-enabled service improvements; conduct proofs of concept, user acceptance testing, quality review, documentation, release planning, and support.
• Responsible AI, governance support, and continuous improvement: contribute to standards, guidelines, documentation, intake processes, use‑case assessments, and responsible AI practices; monitor emerging technologies, vendor roadmaps, higher‑education practices, privacy/security considerations, and platform changes.

Skills

Microsoft 365

Microsoft Copilot

Copilot Studio

Azure AI Foundry

Google Gemini

Google Workspace AI

Agentic AI

Privacy & Security

Change management

Documentation & training

Education

Completion of a university program consisting of four academic years

Equivalent combination of education and related experience

Tools

None specified

Job description

Ontario Tech University seeks an AI Solutions and Adoption Specialist to advance responsible AI across campus. You will train users, pilot agentic AI workflows, and support deployment of approved tools with a strong focus on security, privacy, and accessibility.

You will collaborate with IT Services and academic units, develop adoption plans, and ensure alignment with university policies while driving continuous improvement and governance in AI initiatives.