Facilities Technician

Intact Financial Corporation; Saint-Hyacinthe; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Facilities Technician, where you will provide essential support for facilities management and customer needs. This role involves coordinating building access, ensuring site security, and assisting with audiovisual setups. You will thrive in a dynamic hybrid work environment, contributing to a culture that values teamwork and excellence. With a strong focus on employee growth, this organization offers a rewarding experience that empowers you to make a difference while enjoying a range of benefits that support your well-being and career development.

Benefits

Financial rewards program

Employee Share Purchase Plan

Extensive flex pension and benefits

Flexible work arrangements

Extra days off

Annual wellness account

Access to health resources

Dynamic workplace learning ecosystem

Inclusive employee-led networks

Community Impact program

Qualifications

• 3-5 years of experience in a similar role.
• Strong communication skills in English and French.

Responsibilities

• Provide facilities support to customers and coordinate requests.
• Assist with building access and site security compliance.
• Perform preventive monitoring and necessary repairs.

Skills

Oral and written communication skills

Customer service orientation

Organizational skills

Ability to work independently

Teamwork

Attention to detail

Tools

Microsoft Office Suite (Excel, Outlook)

Internet Explorer

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Facilities Technician to join our growing team!

What you’ll do here:

1. Provide facilities-related support to internal and external customers, coordinate requests, analyze and meet customers’ needs in line with current standards and procedures.
2. Provide support with building accesses: prepare access cards, take photos, register and confirm accesses.
3. Work with building representatives and other colleagues to ensure site security and compliance with established rules.
4. Provide on-site facilities assistance relating to staff relocations.
5. Provide support with audiovisual equipment and installations.
6. Help plan and organize the building’s rooms and spaces according to requests received. Help move and set up items.
7. Perform preventive monitoring of installations and do any necessary repairs for the proper functioning of the site.
8. Communicate with building representatives regarding maintenance and respond to maintenance requests. Detect anomalies to take preventive measures.
9. Perform a variety of administrative tasks or relevant mandates in accordance with current guidelines and requirements.
10. Prepare, process and ship all merchandise and documents that are being sent externally, making sure to choose the appropriate courier company.
11. File documents according to the established filing system to simplify timely access to documents.
12. Write reports, notices, letters and other required documents.
13. Perform other related duties as needed.

What you bring to the table:

1. Three to five years of experience in a similar position.
2. Strong oral and written communication skills in English and French.
3. Customer-driven.
4. Ability to work with thoroughness and integrity.
5. Ability to work independently and take initiative.
6. Ability to work as part of a team.
7. Focus on excellence.
8. Good organizational skills.
9. Knowledge of commonly used software, including Microsoft Office suite (Excel, Outlook), Internet Explorer.
10. No Canadian work experience required; however, you must be eligible to work in Canada.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.