Technician, Office work and operations

Desjardins; Montreal West; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Technician for Office Work and Operations. This role is pivotal in providing administrative and operational support, focusing on maximizing productivity and profitability. You'll tackle complex problems, provide technical expertise, and drive continuous improvement initiatives. With a competitive salary, generous vacation, and a robust pension plan, this opportunity offers a fulfilling career path in a supportive environment that values diversity and inclusion. Join a team that empowers you to make impactful contributions while enhancing your skills and knowledge.

Benefits

Competitive Salary

Annual Bonus

Flexible Vacation

Defined Benefit Pension Plan

Group Insurance

Health and Wellness Reimbursement

Telework Equipment Reimbursement

Qualifications

• 3+ years of relevant experience in administrative support and operations.
• Proficiency in French is essential for this role.

Responsibilities

• Provide technical support for projects and complex operational issues.
• Carry out specialized technical studies and maintain software processes.

Skills

Technical Support

Data Processing

Decision Making

Problem Solving

Situational Adaptability

Education

College Diploma in a Related Field

Job description

Join to apply for the Technician, Office work and operations role at Desjardins

Temporary position for 12 months.

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You serve as a technical expert and provide discipline-specific support for your unit’s activities, initiatives, and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management, and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

You serve as a resource person for your unit’s activities. Specifically, you will be required to:

1. Provide technical support for projects and complex operational issues
2. Carry out specialized technical studies, research, and analysis. Serve as a resource person for the submission of solutions and action plans
3. Roll out and maintain software and manual and automated processes. Train users
4. Prepare technical notes to enhance the skills and knowledge of users and their teams
5. Help practitioners follow your unit’s standards and processes and use its business solutions, tools, and systems
6. Support your unit’s continuous improvement

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• College diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-05-11

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Banking