Technical Writer (Intermediate)-Compliance & Developer Docs

Global Relay; Vancouver; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid vacation days

Subsidized meal program

Job summary

A technology company in Vancouver seeks a Technical Writer with over 4 years of experience in creating diverse documentation. Responsibilities include developing user guides, collaborating with various teams, and ensuring high-quality content delivery. Ideal candidates should have proficiency in HTML and CSS and utilize tools such as Salesforce Knowledge and Microsoft Office Suite. This position offers a salary range of $65,000 - $80,000 CAD, comprehensive benefits, and opportunities for career growth.

Qualifications

• 4+ years Technical Writing experience creating content for various audiences.
• Experience with knowledge base authoring tools.
• Strong interpersonal skills to collaborate with stakeholders.

Responsibilities

• Create user and configuration guides for product releases.
• Research user challenges to create effective documentation.
• Collaborate with teams to produce consistent content.

Skills

Technical Writing

Collaboration

Interpersonal Skills

Content Delivery Tools

HTML

CSS

Education

Degree/Diploma in English, technical writing, or computer science

Tools

Salesforce Knowledge

Zendesk

Microsoft Office Suite

Confluence

JIRA

Job description

A technology company in Vancouver seeks a Technical Writer with over 4 years of experience in creating diverse documentation. Responsibilities include developing user guides, collaborating with various teams, and ensuring high-quality content delivery. Ideal candidates should have proficiency in HTML and CSS and utilize tools such as Salesforce Knowledge and Microsoft Office Suite. This position offers a salary range of $65,000 - $80,000 CAD, comprehensive benefits, and opportunities for career growth.