Senior Technical Writer

Tundra Technical Solutions; Canada; On-site; CAD 48,216 - 110,208; Part time

Job summary

A technology solutions firm in Canada is seeking a Technical Writer with over 5 years of experience in technical writing and business analysis, particularly within cybersecurity. The candidate will develop and maintain comprehensive documentation, work closely with SMEs, and ensure compliance with data protection regulations. This contract position offers a pay range of CA$35.00/hr to CA$80.00/hr, and is located in the Greater Montreal Metropolitan Area.

Qualifications

• 5+ years of Technical Writing/Business Analysis experience.
• Strong knowledge of cybersecurity frameworks and standards.
• Experience in defining business processes for data protection compliance.

Responsibilities

• Develop and maintain comprehensive documentation for IT and GRC practices.
• Work closely with SMEs to create high-quality deliverables.
• Identify areas for improvement in existing processes.

Skills

Technical Writing

Business Analysis

Cybersecurity Knowledge

Strong Communication Skills

Analytical Skills

Education

Bachelor's degree in computer science or related field

Tools

Documentation tools

Microsoft Copilot

Job description

Technical Writer

Pay range

• Tundra Technical Solutions provided pay range
• Base pay range: CA$35.00/hr - CA$80.00/hr

Responsibilities

• Develop, maintain and update comprehensive documentation for cybersecurity, IT and GRC practices. Gathering pertinent feedback from leads ensuring documentation is accurate, comprehensive and appropriate for its intended audience.
• Work closely with SME’s and stakeholders to collect information to create high-quality deliverables including process and procedure documentation, process workflows, policy & directive documentation, RACI’s, etc.
• Determine categories of information required to develop required deliverable. Work with SME’s to ask appropriate questions to solicit required information.
• Develop realistic plans and timelines for developing documentation that align with SME’s and program timelines. Manage deliverables to plan and escalates risks and issues to leadership for support.
• Conduct thorough analysis of existing processes and identify areas for improvement to enhance security and compliance.
• Apply principles of minimalism and leverage business language to ensure that process documentation is well understood by readers whose process and technical knowledge may range from limited to highly proficient.
• Standardize documentation types and support management of documents within central repository.
• Prepare detailed reports and presentations for senior management and stakeholders.
• Moderate the type of language to suit the purpose and audience.
• Proficiency in various documentation tools and formats.
• Ability to leverage AI tools, such as Microsoft Copilot, to enhance efficiency in document development.
• Ability to work independently and collaboratively in a fast‑paced and dynamic environment.
• Ability to handle multiple initiatives and deadlines with attention to detail and quality.
• Ability to learn new technologies and tools quickly and adapt to changing requirements.
• Actively identify and make recommendations for improvement in the documentation, review procedure and process.
• Produce high‑quality documentation that meets applicable standards and is appropriate for its intended audience.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
• Maintain a library of application documentation, cataloging it for internal and/or external use.

Years of Experience & Required Skills

• 5+ years of Technical Writing / Business Analysis within Cybersecurity
• A bachelor’s degree in computer science, cybersecurity, technical writing, or related field, or equivalent work experience.
• Strong knowledge of cybersecurity frameworks and standards (e.g., NIST, ISO 27001).
• Proficiency in process documentation tools and software.
• Ability to work independently and as part of a team.
• Experience working within a knowledge management practice.
• Relevant experience defining business processes and controls around sensitive data and applications to ensure compliance with data protection regulations (e.g. PIPEDA, GDPR).
• Superior communication skills, (written and verbal), with a keen eye for detail and the ability to bridge the language between technology and business.
• Strong analytical and problem‑solving skills.
• Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Self‑motivated and capable of working with minimal supervision.
• Results‑oriented with a proactive and methodical approach to problem solving.
• Able to multi‑task and work under pressure against tight deadlines and changing priorities.
• Exceptional organization skills.

Seniority level

Associate

Employment type

Contract

Job function

Writing/Editing

Industries

Aviation and Aerospace Component Manufacturing

Greater Montreal Metropolitan Area