Technical Writer - Hardware & Software Documentation Pro

beyondmpd; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Beyond is seeking a Technical Writer to create high-quality technical documentation for internal and external audiences. You will also help manage document control, ensuring materials are accurate, up-to-date, and aligned with our standards. Occasional travel to Nisku and Blackfalds is required.

You will develop manuals and guides for hardware and software, collaborate with cross-functional teams, and maintain versioned content in SharePoint while ensuring consistency with corporate style guides.

Qualifications

• Bachelor's degree or diploma with demonstrated writing and technical abilities or equivalent experience.
• 5+ years of experience in technical writing, preferably in tech or engineering.
• Proven ability to translate complex information into user-friendly documentation.
• Strong organization and deadline-management skills.
• Excellent interpersonal and communication abilities.
• Experience with document control processes and systems.

Responsibilities

• Develop and maintain user manuals, guides, and process docs for hardware and software in electronic and hardcopy formats.
• Collaborate with teams to gather information and translate complex concepts into clear content via interviews.
• Implement and maintain document control, including versioning and SharePoint content management.
• Create internal and external communications, including presentations and web content.
• Continuously improve documentation to keep content current and useful.
• Ensure all documentation adheres to corporate style guides and best practices.
• Manage the organization and maintenance of the electronic document management system.
• Establish and maintain document files per records retention standards.

Skills

Strong organizational skills

Excellent interpersonal and "communic"

Education

Bachelor's degree or equivalent in writing/technical field

Tools

Microsoft SharePoint

Microsoft Office Suite

Adobe Acrobat or equivalent

Job description

Beyond is seeking a Technical Writer to create high-quality technical documentation for internal and external audiences. You will also help manage document control, ensuring materials are accurate, up-to-date, and aligned with our standards. Occasional travel to Nisku and Blackfalds is required.

You will develop manuals and guides for hardware and software, collaborate with cross-functional teams, and maintain versioned content in SharePoint while ensuring consistency with corporate style guides.