Engineering - Technical Writer

beyondmpd; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Beyond is seeking a Technical Writer to create high-quality technical documentation for internal and external audiences. You will also help manage document control, ensuring materials are accurate, up-to-date, and aligned with our standards. Occasional travel to Nisku and Blackfalds is required.

You will develop manuals and guides for hardware and software, collaborate with cross-functional teams, and maintain versioned content in SharePoint while ensuring consistency with corporate style guides.

Qualifications

• Bachelor's degree or diploma with demonstrated writing and technical abilities or equivalent experience.
• 5+ years of experience in technical writing, preferably in tech or engineering.
• Proven ability to translate complex information into user-friendly documentation.
• Strong organization and deadline-management skills.
• Excellent interpersonal and communication abilities.
• Experience with document control processes and systems.

Responsibilities

• Develop and maintain user manuals, guides, and process docs for hardware and software in electronic and hardcopy formats.
• Collaborate with teams to gather information and translate complex concepts into clear content via interviews.
• Implement and maintain document control, including versioning and SharePoint content management.
• Create internal and external communications, including presentations and web content.
• Continuously improve documentation to keep content current and useful.
• Ensure all documentation adheres to corporate style guides and best practices.
• Manage the organization and maintenance of the electronic document management system.
• Establish and maintain document files per records retention standards.

Skills

Strong organizational skills

Excellent interpersonal and "communic"

Education

Bachelor's degree or equivalent in writing/technical field

Tools

Microsoft SharePoint

Microsoft Office Suite

Adobe Acrobat or equivalent

Job description

Job Description

Beyond is looking for aTechnical Writerto join our company. As our Technical Writer, you'll create high-quality technical documentation for both internal and external audiences. You'll also assist in managing our document control processes, ensuring that all materials are accurate, up-to-date, and adhere to our high standards. Occasional travel is required to Nisku and Blackfalds.

Key Responsibilities

• Develop and maintain user manuals, technical guides, and process documentation for our proprietary hardware and software solutions in both electronic and hardcopy forms
• Collaborate with different teams to gather information and transform complex technical concepts into clear, concise content by meeting with and interviewing field staff, engineers, management and office and facility-based employees
• Implement and maintain document control processes, including version control and content management using SharePoint
• Create and update internal and external communication materials, including presentations and web content
• Continuously improve existing documentation and processes to ensure content remains current, relevant, and useful
• Ensure all documentation adheres to corporate style guides and best practices
• Manage the organization and maintenance of our electronic document management system
• Establish and maintain document files in accordance with records retention standards

Expert proficiency with technical communication tools, including:

• Microsoft SharePoint
• Microsoft Office Suite
• Adobe Acrobat or equivalent

Required Qualifications

• Bachelor's degree, college diploma with demonstrated writing and technical abilities, or equivalent education and related work experience.
• 5+ years of experience in technical writing, preferably in a technology or engineering environment
• Proven ability to translate complex technical information into clear, user-friendly documentation
• Strong organizational skills with the ability to manage multiple projects and meet deadlines
• Excellent interpersonal and communication skills
• Self-motivated with a keen attention to detail
• Experience with document control processes and systems

Preferred Qualifications

• Experience in the Oil and Gas industry
• Experience with Document Control and systems/software

• Experience in using MadCap Flare software
• Experience in using Canvas Envision