Engineering - Technical Writer

Beyond Energy; Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

Beyond Energy seeks a skilled Technical Writer to create high-quality documentation for our hardware and software solutions in Calgary. You will manage document control, ensuring accuracy and up-to-date content, with occasional travel to NIsku and Blackfalds.

You will gather information from engineers and staff to translate complex concepts into clear content, maintain our document management system, and ensure adherence to style guides and best practices.

Qualifications

• Bachelor's degree or equivalent education.
• 5+ years of experience in technical writing in technology or engineering.
• Proven ability to translate complex technical information into user-friendly documentation.
• Strong organizational skills to manage multiple projects and deadlines.
• Experience with document control processes and systems.

Responsibilities

• Develop and maintain manuals, guides, and process docs for hardware and software.
• Collaborate with teams to gather information and translate complex concepts into clear content.
• Implement and maintain document control using SharePoint and version control.
• Create internal and external communications, including presentations and web content.
• Improve existing documentation to keep content current and relevant.
• Ensure adherence to corporate style guides and best practices.
• Manage electronic document management system organization and retention standards.

Skills

Technical writing

Interpersonal communication

Project management

Education

Bachelor's degree or equivalent

Tools

MadCap Flare

Canvas Envision

SharePoint

Microsoft Office Suite

Adobe Acrobat

Job description

Job Description

Beyond is looking for aTechnical Writerto join our company. As our Technical Writer, you'll create high-quality technical documentation for both internal and external audiences. You'll also assist in managing our document control processes, ensuring that all materials are accurate, up-to-date, and adhere to our high standards. Occasional travel is required to Nisku and Blackfalds.

Key Responsibilities

• Develop and maintain user manuals, technical guides, and process documentation for our proprietary hardware and software solutions in both electronic and hardcopy forms
• Collaborate with different teams to gather information and transform complex technical concepts into clear, concise content by meeting with and interviewing field staff, engineers, management and office and facility-based employees
• Implement and maintain document control processes, including version control and content management using SharePoint
• Create and update internal and external communication materials, including presentations and web content
• Continuously improve existing documentation and processes to ensure content remains current, relevant, and useful
• Ensure all documentation adheres to corporate style guides and best practices
• Manage the organization and maintenance of our electronic document management system
• Establish and maintain document files in accordance with records retention standards

Expert proficiency with technical communication tools, including:

• Microsoft SharePoint
• Microsoft Office Suite
• Adobe Acrobat or equivalent

Required Qualifications

• Bachelor's degree, college diploma with demonstrated writing and technical abilities, or equivalent education and related work experience.
• 5+ years of experience in technical writing, preferably in a technology or engineering environment
• Proven ability to translate complex technical information into clear, user-friendly documentation
• Strong organizational skills with the ability to manage multiple projects and meet deadlines
• Excellent interpersonal and communication skills
• Self-motivated with a keen attention to detail
• Experience with document control processes and systems

Preferred Qualifications

• Experience in the Oil and Gas industry
• Experience with Document Control and systems/software

• Experience in using MadCap Flare software
• Experience in using Canvas Envision