Technical Writer

Apollo Health and Beauty Care; Toronto; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Gym Access

Dental insurance

Health insurance

Job summary

Apollo Health & Beauty Care Ltd. is seeking a Technical Writer to author, review and maintain compliant documentation supporting R&D through to commercial manufacturing. You will ensure audits-ready records and traceability for cosmetic, OTC, and natural products in North America.

The role requires cGMP knowledge, strong English writing, and collaboration with R&D, QA, manufacturing, and Regulatory teams to translate complex data into clear documentation.

Qualifications

• Bachelor’s degree in chemistry or related scientific field.
• 3–5 years of technical writing in NA OTC, cosmetic, or natural products industry.
• Experience authoring investigation reports, RCA, and CAPA documentation.
• Strong understanding of cGMP manufacturing environments.
• Knowledge of Health Canada and FDA regulatory expectations for OTC/cosmetic products.
• Proficient with MS Office; familiarity with electronic QMS is a plus.
• Excellent written English, analytical and time-management skills.

Responsibilities

• Author and manage technical investigation reports for deviations, OOS, and OOT results.
• Conduct Root Cause Analysis using structured methods (e.g., 5 Whys, Fishbone).
• Draft CAPA documentation with R&D, QA, and Manufacturing teams.
• Prepare R&D Impact and Risk Assessments for changes and deviations.
• Develop Raw Material Assessments and support supplier documentation.
• Generate Change Control and transfer documentation for R&D to manufacturing.
• Draft/maintain SOPs, test methods, and technical reports; ensure version control.
• Collaborate cross-functionally with R&D, Product Development, QA, Manufacturing, Regulatory.

Skills

Technical Writing

Regulatory Knowledge

Attention to Detail

English Proficiency

Microsoft Office

Education

Bachelor’s degree in Chemistry / Cosmetic Science / Pharmaceutical Sciences / Biology

Tools

Electronic QMS systems

Job description

Benefits:

• Gym Access
• Dental insurance
• Health insurance

We're Hiring!

The Technical Writer reporting to Director of Technical Services is responsible for authoring, reviewing, and maintaining accurate, clear, and compliant technical documentation to support Apollo Health & Beauty Care's research, development, technology transfer, and commercial manufacturing activities. This role plays a critical part in ensuring that R&D outputs are well documented, scientifically justified, traceable, and audit ready in accordance with internal Quality Management System (QMS) requirements and applicable regulatory expectations.

The position requires an experienced technical writer with demonstrated expertise in the North American (FDA & Canada) cosmetic, OTC, and natural products industr, capable of independently preparing complex investigation reports, risk assessments, and change control documentation supporting laboratory development through to commercial batch production.

Investigations, Root Cause Analysis & CAPA

• Author and manage technical investigation reports related to deviations, OOS, and OOT results.
• Facilitate and document Root Cause Analysis (RCA) using structured methodologies (e.g., 5 Whys, Fishbone).
• Draft and support Corrective and Preventive Action (CAPA) documentation in collaboration with R&D, Quality Assurance, and Manufacturing.

R&D Impact & Risk Assessments

• Prepare R&D Impact Assessments evaluating the effect of changes and/or deviations on product quality, safety, performance, and regulatory compliance.
• Prepare R&D Risk Assessments related to formulations, processes, equipment, raw materials, and scale-up activities.

Raw Material Assessments

• Develop and maintain Raw Material Assessments supporting cosmetic, OTC, and natural products.
• Support raw material change evaluations and supplier‑related documentation as required.

Change Control & Technical Transfer

• Generate Change Control documentation to support R&D activities, including formulation changes, process changes, equipment changes, and scale-up activities.
• Generate technical documentation supporting transfer of R&D developed products to commercial manufacturing.

Technical Documentation & SOPs

• Draft, review, edit, and maintain Standard Operating Procedures (SOPs), test methods, and technical reports.
• Ensure accuracy, consistency, formatting, and version control of R&D documentation.
• Support continuous improvement initiatives related to documentation processes and controls.

Cross-Functional Collaboration

• Work closely with R&D Scientists, Product Development, Quality Assurance, Manufacturing, and Regulatory teams to capture technical information accurately.
• Translate complex scientific and technical data into clear, professional documentation.

Other Duties

• Perform other duties as assigned by the Director Technical Services in support of departmental and organizational goals.

JOB REQUIREMENTS

• Bachelor’s degree in chemistry, Cosmetic Science, Pharmaceutical Sciences, Biology, or a related scientific discipline.
• Minimum 3-5 years of technical writing experience within the North American (USA & Canada) OTC, cosmetic, and/or natural products industry.
• Proven experience authoring investigation reports, RCA documentation, R&D Impact Assessments, R&D Risk Assessments, Raw Material Assessments, Change Controls, and technical transfer documentation.
• Strong understanding of cGMP-regulated manufacturing environments.
• Working knowledge of Health Canada and FDA regulatory expectations for OTC and cosmetic products.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint); experience with electronic QMS systems is an asset.
• Exceptional attention to detail and strong command of written English.
• Strong analytical, organizational, and time‑management skills.

Apollo Health & Beauty Care Ltd. will ensure accommodations are available in consultation with candidates during all stages of the recruitment process. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties outlined in this job description may not be all-inclusive, and can be modified at any time if requested by management. Apollo is committed to providing accommodations for people with disabilities in all parts of the hiring process. Apollo will work with applicants to meet accommodation needs that are made known in advance.

We thank all applicants for their interest however only those meeting the minimum qualifications will be interviewed.

Vacancy Status: This posting represents an existing vacancy, and we are actively recruiting to fill this position.

Job Criteria

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Manufacturing